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The Barista serves guests by preparing and serving coffee and espresso-based coffee drinks beverages.
Job Responsibility:
Welcome guests to the lounge
Describe the selection of food & beverage menu items offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods
Prepare drink orders exactly as ordered with proper ingredients, temperature and flavors
Serve food orders
transport items to the guest table in a timely manner to ensure proper food quality
Properly and accurately close guest checks
process cash and credit card payments
properly settle voided checks or complimentary meals
Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests
Complete opening and closing duties including restocking
Requirements:
At least 2 years of café/food and beverage service experience, preferably in a luxury hotel or resort
Excellent personal presentation and interpersonal skills
Extensive knowledge of specialty coffee beverage preparation
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
Willing to work in a fast-paced environment
Ability to operate all computer equipment necessary to perform the job
knowledge of Opera and Micros POS preferred/is a plus
Excellent communication and interpersonal skills
ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
Ability to lift, carry, and move up to 50 lbs
US work authorization is required
Nice to have:
knowledge of Opera and Micros POS
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort