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Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Part-Time Barista for The Farnam, Autograph Collection in Omaha, NE.
Job Responsibility:
Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us
Uses Starbucks checklists to insure that operational and cleaning standards are being met
Plays a leadership role in developing positive work experience for team members that results in a positive guest experience for customers
Plays an integral part in day to day operations and is familiar and comfortable with all task functions
Perform any general cleaning tasks using approved brand cleaning products as assigned by manager to adhere to health standards
Completes all assigned side work to include replenishing condiments and restocking side stands
Perform other duties as requested, such as answering telephones and handle special guest requests, and greet guests according to Starbucks guidelines
Attend required meetings
Requirements:
High School diploma /Secondary qualification or equivalent
Experience with Marriott processes and standards is a plus
Must have basic knowledge of beverage preparation, service standards, guest relations and etiquette
Is familiar with and implements all procedures required by company policies and procedures
Maintains a positive attitude and open communication with other departments within the Company
Interacts positively with customers
Directly involved in training of all Baristas and ensures all proper training paperwork and classes are completed
Fills out and ensures correct completion of all daily and weekly checklists
Knowledge of the appropriate store setup
Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders
Ability to remember, recite and promote the variety of menu items
Ability to operate beverage equipment
Ability to operate a keyboard and learn Point of Sale procedures
Must obtain any government required licenses or certificates. CPR certification and/or 1st Aid Training preferred. SERVSAFE is a plus or training related to HACCP
Being passionate about people and service
Strong communication skills are essential when interacting with guests and employees
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit
Problem-solving, reasoning, motivating, and training abilities are often used
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Nice to have:
Experience with Marriott processes and standards
CPR certification and/or 1st Aid Training
SERVSAFE
What we offer:
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
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