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At Pier One Sydney Harbour, we don’t just pour drinks—we create the moments people remember. From golden-hour cocktails overlooking the Harbour to high‑energy weekend service, PIER BAR is where Sydney comes to unwind, celebrate, and connect. Every shift is a chance to elevate the guest experience and bring the Pier One spirit to life. We’re looking for a passionate and experienced Team Leader to join our PIER BAR team. This role leads day‑to‑day bar operations, supports our bartenders and servers, and ensures every guest enjoys exceptional, efficient, and memorable service.
Job Responsibility:
Lead a fast-paced bar environment with warm, professional, and engaging service
Ensure all beverages—from signature cocktails to classics—are crafted and presented to standard
Create memorable experiences for locals, hotel guests, and Harbour‑side visitors
Recognize VIPs and regular guests, tailoring service to their preferences
Maintain high standards of bar hygiene, cleanliness, and presentation
Oversee daily PIER BAR operations, including bar setup, shift execution, and pack‑down
Support workflow during high-volume trading, ensuring smooth and efficient service
Assist in menu updates, product knowledge, and stock availability
Ensure compliance with RSA requirements and liquor licensing regulations
Work closely with the Restaurant & Bars leadership team to drive service standards
Coach and mentor team members to strengthen skills and service confidence
Support beverage training, bartender development, and menu knowledge
Foster a positive, inclusive, and high-performing team culture
Lead by example during peak periods, guiding the team with calm and clarity
Monitor beverage costs and drive responsible stock usage
Conduct regular stocktakes and oversee accurate breakage/wastage reporting
Ensure correct POS use, billing accuracy, and adherence to hotel financial procedures
Requirements:
Professional demeanor with strong problem-solving skills
Ability to adapt under pressure and lead by example
Results-driven with a focus on team success
Warm, approachable interpersonal skills
Ability to build strong rapport with guests and colleagues
Experience in high-volume bar or restaurant service (hotel bar experience a plus)
Basic computer literacy (POS systems, communication platforms)
Strong communication and numerical skills
Current RSA certification
Nice to have:
Hotel bar experience
What we offer:
Free delicious duty meals including one free barista coffee a day
Numerous Activations and events to connect with your colleagues
Free dry cleaning for all your work clothes
Exclusive associate discounts on Food & Beverage and Hotel rooms (including all proprieties within Marriott International) for you, your family and friends