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Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. Lead bar team in all aspects including cocktail development, training and education of staff.
Job Responsibility:
Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods
Lead bar team in all aspects including cocktail development, training and education of staff
Describe the selection of food & beverage menu items to guests
Communicate guest orders including any special needs or requests to the kitchen
Coordinate food timings
Check completed kitchen orders with the guest’s original order
Transport items to the guest table in a timely manner to ensure proper food quality
Describe and serve all food and beverage items to guest
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks
process cash and credit card payments
properly settle voided checks or complimentary meals
Participate and manage the breakdown, clean and set-up of tables, buffets, and food stations
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct
Work harmoniously and professionally with co-workers and supervisors
Drive cocktail menu changes to ensure fresh, innovative and seasonally accurate cocktails are present on the cocktail list
Lead quarterly all staff training sessions on pre-determined beverage and service related topics
Manage and control the procurement, inventory and pricing of beverages for the restaurant
Provide training to all new staff on the beverage operation
Keep accurate accounts of all cash banks, turn in required cash drops nightly and produce bank to be audited when necessary
Take guest reservations
Plate and prepare food items
Requirements:
High school education or equivalent experience
Bartender Certificate preferred
Four years food service or related work in a luxury bar or lounge atmosphere
Ability to carry and balance a tray
Ability to accurately process cash and credit card transactions
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide