Banquet Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
India, Bengaluru

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Banquet Manager is responsible for overseeing restaurants, bars, and room service operations, maintaining service quality, ensuring compliance with safety and sanitation regulations, and improving guest and employee satisfaction. They lead the team with vision, managing daily tasks, providing exceptional customer service, and training staff to meet goals. The position ensures operational excellence and financial performance while fostering a collaborative and inclusive environment.

Job Responsibility:

Supervises and manages employees
Manages all day-to-day operations
Maintains service and sanitation standards in restaurant, bar/lounge and room service areas
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
Utilizes interpersonal and communication skills to lead, influence, and encourage others
Encourages and builds mutual trust, respect, and cooperation among team members
Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills
Ensures compliance with all food & beverage policies, standards and procedures
Ensures compliance with food handling and sanitation standards
Provides services that are above and beyond for customer satisfaction and retention
Improves service by communicating and assisting individuals to understand guest needs
Handles guest problems and complaints
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
Oversees the financial aspects of the department including purchasing and payment of invoices

Requirements:

High school diploma or GED
4 years experience in the food and beverage, culinary, or related professional area
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the food and beverage, culinary, or related professional area

What we offer:

Equal opportunity employer
Valued and celebrated diversity
Access to global team environment

Additional Information:

Job Posted:
September 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Banquet Manager