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Banquet Manager

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Marriott Bonvoy

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Location:
United States , New Orleans

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

55000.00 - 71000.00 USD / Year
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Job Description:

Directs and motivates team while providing high-quality service based on requirements and standards. Monitors financial and administrative responsibilities, communicates strategies to enhance customer satisfaction, and fosters collaboration among teams. Oversees banquet operations, ensures compliance with policies, and provides exceptional service to guests.

Job Responsibility:

  • Projects supply needs for the department (e.g., china, glass, silver, buffet presentations, props)
  • applies knowledge of all laws as they relate to an event
  • manages activities to maximize customer satisfaction
  • adheres to and reinforces all standards, policies, and procedures
  • maintains established sanitation levels
  • manages departmental inventories and maintains equipment
  • uses banquet beverage records to control liquor costs
  • schedules banquet service staff to forecast and service standards while maximizing profits
  • sets goals and delegates tasks to improve departmental performance
  • conducts monthly department meetings
  • leads shifts and actively participates in the servicing of events
  • interacts with guests to obtain feedback
  • responds to and handles guest problems and complaints
  • ensures employees understand expectations
  • observes service behaviors of employees and provides feedback.

Requirements:

  • High school diploma or GED
  • 2 years experience in the event management, food and beverage, or related professional area.

Nice to have:

  • Knowledge of food and wine pairings
  • knowledge of cutting-edge cuisine with emphasis on current event trends.
What we offer:
  • Bonus program
  • comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • employee stock purchase plan at 15% discount
  • accrued paid time off
  • life insurance
  • group disability insurance
  • travel discounts
  • adoption assistance
  • paid parental leave
  • health savings account
  • flexible spending accounts
  • tuition assistance
  • pre-tax commuter benefits
  • work wellness benefits
  • stock awards
  • deferred compensation plans.

Additional Information:

Job Posted:
March 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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