Banking & Payments Operations Analyst Jobs

Loan Payment Senior Analyst

The Loan Payment Senior Analyst – Assistant Vice President is responsible for ov...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5+ years of experience in loan payment operations, banking, or financial services, with a strong focus on loan payment processing
In-depth knowledge of SWIFT messaging (MT103, MT202, etc.), ISO 20022, international banking systems and their operational flows
Reasonable knowledge of corporate and agency loan processes, procedures, products and services
Experience with Citi payment applications, understanding of US sanctions and managing reconciliation break
Proven track record of driving process improvements and operational efficiency
Strong leadership and skills with the ability to motivate and develop staff
Excellent analytical and problem-solving abilities
Solid understanding of payment regulations, compliance requirements, and risk management principles
Effective communication (verbal and written) and interpersonal skills
Ability to work independently with minimal supervision, exercising sound judgement, initiative and a high level of ownership in managing tasks and responsibilities

Job Responsibility

Lead, mentor, and coach a team of loan payment specialists, fostering a collaborative and high-performing environment
Conduct regular performance reviews including objective-setting, driving staff training and development needs
Review workload distribution for the team, ensuring optimal resource allocation and coverage
Promote a culture of continuous improvement, accountability, and customer focus within the team
Oversee the day-to-day operations of both corporate and agency payment processing, ensuring adherence to established operation manuals, service level agreements (SLAs), and regulatory requirements
Monitor loan payment queues, investigate and track payment status, resolve any payment exceptions, and escalate complex issues as necessary
Ensure the accuracy, completeness, and timeliness of all loan related payment transactions
Identify operational bottlenecks and implement process improvements to enhance efficiency and reduce risk
Produce monthly volume and KPI information as required by management and necessary presentation materials for monthly review
Ensure strict compliance with all relevant payment regulations including US and local sanctions

What we offer

Global benefits offered to workforce
Focus on well-being, growth, and work-life balance

Fulltime

Tax Operations Senior Analyst

Tax Operations Senior Analyst role at Citi's Europe Wealth Client Tax Operations...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

A good track record of experience in a tax-related area and good understanding of tax reporting and operational tax processes
Good understanding of Cash & Stock Reconciliations
Swift notifications knowledge - MT599, MT546, MT568, MT566
Corporate actions & income payments experience in EMEA and US markets
Experience in Tax Operations/ Tax Reclaims and/or Tax Technology organizations
Knowledge about the Double Tax Treaty Agreements, International Taxation, Custody Operations, Relief at source and reclaim
Experience in Tax Operations (Direct/Indirect Tax, Withholding TAX, Goods and Services Tax, Trading Tax etc.)
Good understanding of Investments and capital market products as well as trade execution and settlement processes
Strong multi-tasking, organizational and time management skills
Ability to take initiative, self-motivate and consistently demonstrate a results-driven mindset

Job Responsibility

Ensure compliance with local tax regulations, including the preparation of account reconciliations for revenues and VAT/GST tax accounts
Prepare non-US tax reports covering multiple jurisdictions and products
Expertise in Tax Reclaim services, including Quick Refund and Relief at Source processes
Manage critical tax-related issues & remediation activities impacting clients and business stakeholders
Provide first-level support for inquiries from client advisors regarding the Tax Reclaim Service
Support the global implementation of Tax projects while contributing to strategic tax programs and technical implementations
Analyze tax transaction withholding processes from front to back and implement operational changes
Streamline process inconsistencies, mitigate risks, and maintain comprehensive process documentation
Ensure timely escalation of issues, track their resolution, and participate in governance forums
Collaborate closely with Business and Technology partners to identify gaps and drive process improvements

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Investment Banking Business Analyst

The IT Business Lead Analyst is an intermediate-level position responsible for l...

Location

Canada , Mississauga

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6+ years of experience in product companies as product owner/manager
experience delivering strategic change programs spanning multiple years in a fast-paced, financial product company
adept in agile practices and strong ability to develop, manage and continuously prioritise backlog
product knowledge of Margin & collateral, OTC Derivatives or payments flows or related domain is a plus
energetic, flexible, collaborative, and proactive
strong, influential communicator who is articulate and concise
demonstrated success interacting with senior management across various roles
strong risk management and control mindset
ability to build trust with professionals throughout the business
proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis

Job Responsibility

collaborate with prospective and operational and business users to understand and anticipate their needs and translate them into technology product requirements
align with the vision for the team’s product and maintaining the cohesive vision throughout the SDLC process
create a product roadmap based on this vision
managing the product backlog and prioritizing tasks based on challenging and competing requirements
active participation in stages of the technology product creation during development and implementation phases
monitor and evaluate product progress at each stage of the process
identify and communicate risks and impacts and propose risk mitigation options
consider business implications of the application of technology to the current business environment
consult with business clients to determine system functional specifications
partner with multiple management teams and other units to meet organizational objectives

Fulltime

Fraud Analyst

Step into the role of Fraud Analyst at Barclays, where you'll provide first-clas...

Location

India , Noida

Salary:

Not provided

barclays

Expiration Date

Until further notice

Requirements

Delivering exceptional customer service through multiple channels such as chat, email, and phone while resolving complex queries
Collaborating with internal teams to align and improve customer care processes and provide feedback for enhancements
Investigating and resolving customer inquiries related to bank products and services, including transactions and account issues
Preparing and presenting reports on customer performance and insights to senior stakeholders
Identifying industry trends and implement best practices to enhance efficiency and overall customer experience
Strong understanding of backend operations with the ability to manage and streamline internal processes
Experience in fraud operations, including identifying suspicious patterns and preventing fraudulent activities
Proficiency in scan detection techniques to quickly flag and investigate anomalies
Knowledge of chargeback processing, ensuring accurate assessment, documentation, and resolution of disputes
risk and controls

Job Responsibility

Provision of customer service through various communication channels including chat, email and phone
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case
Collaboration with teams across the bank to align and integrate customer care processes
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness
To meet the needs of stakeholders/ customers through operational excellence and customer service
Perform prescribed activities in a timely manner and to a high standard

What we offer

modern workspaces, collaborative areas, and state-of-the-art meeting rooms
wellness rooms
on-site cafeterias
fitness centers
tech-equipped workstations
flexible working arrangements
hybrid working

Fulltime

IT Business Analyst

The Applications Development Intermediate Programmer Analyst is an intermediate ...

Location

India , Pune; Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6+ years of relevant experience as business data analysis, business analysis or systems analysis
Extensive experience in data governance, data management, or related roles including support of data standards/policies
At least 5+ years of experience in banking and financial services industry, preferably Payments
Experience with data management processes, tools, and applications, including data cataloging, process mapping and lineage toolsets
Ability to communicate (both verbal and written) in a clear, confident, and open-minded manner to build trusting partnerships with a wide variety of audiences and stakeholders at different levels.

Job Responsibility

Monitor alignment of processes across business, functions and lines of business to the Enterprise Data Governance Policy and standards to meet its specific requirements
Provide functional knowledge to ensure efficient analysis and remediation of data quality issues
Collaborate closely with business, operations and technology teams as well as partner with Enterprise Data Governance teams
Perform Root Cause Analysis (RCA), identify solution and (Final) Risk Assessment for data quality issues
Ensure alignment with regulatory requirements, organizational standards, and best practices
Create data linage and system flow documentation and process maps.

Fulltime

Business Analyst

We are seeking a Business Analyst to support one of its key banking clients in L...

Location

Luxembourg , Leudelange

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Finance, Economics, IT, or related field
3+ years of experience as a Business Analyst, ideally in the banking or fund administration sector
Familiarity with banking operations, financial instruments, and regulatory constraints in Luxembourg
Strong analytical, documentation, and communication skills
Knowledge of tools like JIRA, Confluence, and UML/BPMN modeling
Fluent in English and French.

Job Responsibility

Act as a bridge between business users and IT teams, capturing and translating requirements
Analyze and model business processes within banking operations, including funds processing, payments, and compliance
Draft functional specifications and user stories to support software development teams
Support testing activities: defining test cases, validating functionalities, and assisting with UAT
Monitor project deliverables and help ensure alignment with regulatory and operational requirements in the banking/fund industry
Coordinate with cross-functional teams across Luxembourg and international locations.

What we offer

Access to our Sopra Steria training and personal development academy
A company car lease or mobility budget
A company laptop and mobile phone
Private health insurance coverage
Meal vouchers
Social security and pension plan
A competitive salary
26 holiday days.

Treasury Analyst

This role is focused on commercial credit and banking, and involves maintaining ...

Location

United States , Houston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in a Treasury Analyst role or similar
Bachelor's Degree in Finance, Accounting or Related Field
Solid understanding of Corporate Treasury
Experience with Treasury Management and Credit Facilities
Proficiency in Cash Management
Experience with Bank Reconciliations
Skilled in managing Bank Relations

Job Responsibility

Oversee and control bank accounts and credit facility documents
Keep an updated electronic listing of all bank accounts and electronic files of bank paperwork
Prepare reports on issued check exceptions and stop payment requests
Initiate AP ACH and wire transactions
Review bank fees and propose cost-saving strategies
Guarantee compliance with all documentation for cash movement, policies, and internal controls
Compile periodic credit facility reporting documents
Assist in maintaining all online banking systems
Investigate and resolve banking issues and analyze bank services
Aid with cash management tasks, including estimates, calculating net cash position, analyzing bank activity, and assessing investing/borrowing activity

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan
Free online training
Competitive compensation

Fulltime

Vp, head of atm operations and service continuum

Citi Global Wealth (CGW) brings together the full power of Citi to serve the ent...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Graduate, with at least 12 years of experience in Consumer Banking
Experience in leading or managing a team
Knowledge of Branch operations, banking processes and services
Demonstrated experience in project management and systematic approach in problem solving in large-scale process innovation and/or change management projects
Proven track record of consultative and collaborative relationship management and ability to influence multiple stakeholders effectively, and gaining support for new ideas and approaches
Strong leadership of ability to take charge, lead and drive all functions to deliver a common objective with exceptional result
Decisive, capable of thinking through and trouble-shooting nuanced and complex situations
A committed team player who is also able to work independently
Driven, analytical, strong appreciation of processes, detail oriented
Highly competent with Excel and PowerPoint

Job Responsibility

Strategy Formulation & Execution
Project Management for Client Servicing, Wealth Centers & ATM/CDM
Drive and spearhead service process re-engineering / innovation and manage physical distribution network transformation including paperless branch experience, etc
Collaborate with local and global stakeholders on transformation initiatives
Formulate, deliver and execute strategy for optimized physical distribution network (Wealth Centers, ATMs/CDMs) to meet business needs for acquisition, engagement, branding by analyzing client traffic / trends / transactions at Citi assets vs other physical spaces in Singapore. Prepare and publish ATM/CDM revenue, cost and transactional data (ATM Bluebook)
On-going metrics monitoring and ensure post project actions such as performance tracking are duly performed
ATM Vendor management
Business contact responsible for ordering new machines, PO/Invoices and payments
Oversee day to day FLM and SLM services and manage adhoc cost approvals for movement / repair / fix / issues
Audit and Ongoing Compliance

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world

Fulltime

Banking & Payments Operations Analyst

barclays

Location:
Isle of Man, Douglas

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 06, 2025

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barclays

Location:Isle of Man, Douglas

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Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

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Job Posted:December 06, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Banking & Payments Operations Analyst

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Vp, head of atm operations and service continuum

Location:
Isle of Man, Douglas

Category:
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Contract Type:
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Job Posted:
December 06, 2025