Banking Analyst

• Assist customers with a wide range of banking transactions, including deposits, withdrawals, loan payments, and balance inquiries
• Process specialized transactions such as wire transfers and cashier's checks, ensuring accuracy and adherence to banking policies
• Open and manage deposit accounts while educating customers about available bank products and services
• Maintain and balance cash drawers daily, ensuring all transactions are accurately accounted for
• Identify customer needs and recommend additional banking services, such as lending options or online banking tools
• Stay informed of current banking policies and regulatory requirements, including compliance with anti-money laundering and Bank Secrecy Act standards
• Address and resolve customer concerns in a precise and timely manner
• Support branch goals by actively participating in sales initiatives and community outreach efforts

• High school diploma or equivalent is required
• college coursework is preferred
• At least 2 years of experience in banking, cash handling, or customer service is essential
• Strong attention to detail and the ability to multitask effectively in a fast-paced setting
• Excellent communication and interpersonal skills with a focus on delivering outstanding customer service
• Familiarity with banking software systems and proficiency in office productivity applications is preferred
• Basic troubleshooting skills and experience with tools like Active Directory and Windows 10 are beneficial
• Knowledge of financial processes such as wire transfers, ACH transactions, and daily cash deposits

Basic troubleshooting skills and experience with tools like Active Directory and Windows 10 are beneficial

• medical, vision, dental, and life and disability insurance
• 401(k) plan
• free online training