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Bank Teller

https://www.citi.com/ Logo

Citi

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Location:
United Arab Emirates , Abu Dhabi

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Teller, you will be the front-line face of our branch, responsible for providing exceptional customer service while accurately and securely handling a variety of financial transactions. This role requires meticulous adherence to all cash control procedures, regulatory requirements, and security policies to ensure operational integrity and customer privacy.

Job Responsibility:

  • Cash Opening Controls: Teller must report to branch by 7:30 AM and open cash before 8:00 AM. in the presence of the Cash Supervisor, the combination of the compartment should not be given to any other person
  • Cash Management & Controls: Perform accurate cash opening, closing, and daily controls, including secure storage and precise counting of cash
  • Maintain strict adherence to cash drawer limits
  • Identify and report counterfeit currency immediately
  • Ensure the cash box always remains locked, with keys securely managed and combinations kept confidential
  • Transaction Processing: Process a wide range of customer transactions with zero errors, including deposits, withdrawals, check encashment and deposits, money order issuance, loan and credit card payments
  • Ensure all transactions comply with internal policies, local laws, and US regulatory requirements
  • Liaise with treasury for special foreign exchange and high-value transactions
  • Customer Service Excellence: Greet all customers warmly, strive to minimize wait times, and provide polite, accommodating service to meet their needs
  • Security & Data Privacy: Strictly adhere to the Global Privacy Promise and all Information Security policies, protecting customer information and branch assets
  • Maintain accountability for your user ID and password, never sharing them, and locking your workstation when unattended
  • Report any suspected password compromise immediately
  • Operational Compliance: Handle ATM/CDM captured cards in strict accordance with established procedures for retention, destruction, and reporting
  • Execute end-of-day functions, including cash balancing, transaction posting, and mutual transaction checking with other tellers
  • Promptly report and follow established protocols for resolving any cash differences
  • Comply with the Clean Desk Policy, ensuring all workstations are cleared of customer information and secured at the end of the day

Requirements:

  • Previous relevant experience preferred
  • Previous teller or leadership experience preferred
  • Ability to work in a team-oriented environment
  • Bachelor’s/High school or equivalent experience

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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