Backend Software Engineer - B2B Connectors

• Design and operate the infrastructure that powers connector sync, indexing, and retrieval at scale (job orchestration, queues, storage, caching, backpressure)
• Build the “control plane” primitives for connectors: rollout controls, configuration management, permissions, policy enforcement, and kill switches
• Own reliability and operational excellence: SLOs, monitoring/alerting, incident response, postmortems, on-call health, and capacity planning
• Create guardrails for safe multi-tenant execution: isolation boundaries, secrets handling, rate limits, abuse prevention, and blast-radius reduction
• Partner with security and compliance teams to ensure enterprise requirements are met (audibility, least privilege, data retention, and secure-by-default architecture)
• Improve developer velocity via internal tooling: local dev workflows, canary environments, load testing, and observability dashboards

• 5+ years of professional engineering experience (excluding internships) in infra / SRE / platform roles at tech and product-driven companies
• Strong distributed systems fundamentals and production instincts (availability, latency, correctness, resilience)
• Experience building and operating services with meaningful uptime and scale requirements (multi-region is a plus)
• Proficient in one or more backend languages (e.g. Python, Rust) and comfortable working close to systems concerns (networking, storage, queueing)
• Deep familiarity with observability (metrics, logs, tracing), incident management, and reliability engineering practices
• Comfortable navigating ambiguous problem spaces and pushing pragmatic solutions into production

Interest in AI/ML is a plus, but not required

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided
• Offers Equity
• performance-related bonus(es) for eligible employees