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Back Office Specialist

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iBanFirst

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Location:
Belgium , Brussels

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Category:

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Contract Type:
Not provided

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Salary:

38000.00 - 45000.00 EUR / Year
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Job Description:

To reinforce our Back Office team, we are looking for a new team member to join us full-time. Our Back Office is responsible for the accurate processing, reconciliation, and control of client transactions. We are committed to delivering flawless reconciliation, safeguarding client funds, and managing liquidity efficiently across multiple currencies. As the first line of defense in issue resolution, we act swiftly to troubleshoot and resolve operational incidents. Most importantly, we are a key part of delivering a seamless client experience while rigorously fulfilling all our regulatory obligations.

Job Responsibility:

  • Payment processing : execute and validate domestic cross-border payments (SWIFT, SEPA, TARGET2, FPS, etc.) within SLAs and in line with client instructions
  • FX Settlement : Monitor and settle FX trades with our liquidity providers
  • Cash Reconciliation : Perform daily controls to guarantee iBanFirst' clients funds are properly accounted for
  • Be a key player in guaranteeing safeguarding of our client funds, ensuring full compliance with regulatory requirements
  • Handle payment troubleshooting by communicating with partners via SWIFT and other channels
  • Support the Front Office and provide operational expertise on payment issues
  • Closely work with Finance, Compliance, Technical departments and banking partners
  • Drive operational excellence by combining hands-on production support with strategic project ownership
  • Lead automation projects to streamline workflows and reduce manual workload
  • Leverage data analytics to improve monitoring, strengthen controls, and optimize process efficiency
  • Contribute to building the most robust and scalable payment & FX platform on the market

Requirements:

  • ideally 2+ years of experience in a similar field
  • Able to work in the Brussels office on a regular basis
  • Fluent in English
  • Tenacious with a strong work ethic
  • Thrive in a fast paced environment
  • Good communication skills and a strong eye for details
  • Reliable with excellent communication skills
  • Strong data drive

Nice to have:

  • French and /or Dutch is a plus
  • Knowledge of SWIFT formats and payment schemes is a plus
What we offer:
  • meal vouchers
  • eco-vouchers
  • group health insurance
  • pension plan
  • phone subscription
  • monthly allowance
  • public transport
  • gym pass
  • Various missions and projects in an innovative and thriving industry (fintech)
  • Fast learning environment and possibility to take responsibilities
  • A great, professional, and international team with a flat hierarchy and regular global and internal events

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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