B2C Partner Support Agent Job at Metlen Group (Paiania)

B2C Partner Support Agent

By joining this role, you'll play a crucial part in building strong dealer relat...

Location

Greece , Paiania

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business Administration, Communication, Economics, or related fields
1+ years of experience in a customer support or dealer-facing role, ideally within the B2C or retail sector
Proficiency in MS Office
Experience with Reporting and Dashboarding tools (e.g., BI)
Excellent communication and interpersonal skills
Goal-oriented mindset with a focus on results
Self-motivation and ability to work independently

Job Responsibility

Providing product information and support on promotions, discounts, or updates to help dealers sell more effectively
Assisting in troubleshooting product or service issues dealers might face, offering quick solutions to ensure sales remain on track
Coordinating with other teams to ensure dealers receive the necessary support to meet customer demand
Ensuring customer satisfaction by resolving any dealer-related issues that impact the customer experience

What we offer

Competitive remuneration package
Ticket Restaurant
Preferential household electricity plan
Group Health Insurance program
Pension Plan

Fulltime

Director, Customer Care

GoFundMe is searching for our next Director, Customer Care to lead our frontline...

Location

Ireland , Dublin

Salary:

Not provided

GoFundMe

Expiration Date

Until further notice

Requirements

7-10+ years of customer care, customer experience, or customer operations leadership, ideally with global scope within a marketplace technology platform (servicing B2B & B2C customers)
Proven experience scaling a support organization across geographies and channels
3+ years experience building customer journeys between internal and vendor partners (BPOs) that optimize customer experience
Deep operational expertise (metrics, workforce planning, support technologies, automation, self-service)
Track record of driving measurable improvements in customer satisfaction, retention, first-contact resolution, cost to serve
Exceptional strategic thinking, strong business acumen, ability to influence senior leadership and cross-functional teams
Excellent communication skills, ability to simplify complex operations for senior stakeholders
Alignment with mission-driven organisations, strong empathy for users and customers

Job Responsibility

Define the global strategy for Customer Care across GoFundMe, aligning with business goals
Serve as the voice of the customer within the leadership team
embed customer insight into product, trust & safety, marketing and operations decisions
Lead our frontline care experience: front-line agents, escalation teams, international support, vendor/BPO relationships
Evolve and track key performance metrics (CSAT, NPS, First Contact Resolution, Average Handle Time, Cost to Serve, Case Deflection, Escalation Rate) and ensure continuous improvement
Introduce process optimization, automation, AI/chatbot/self-service capabilities, workforce planning and analytics to scale effectively and cost-efficiently
Manage global staffing, budgets, resource allocation, quality assurance, training programs, and vendor management
Effective, human driven service delivery during moments of crisis
Organizing special response teams to operate cross functionally ensuring Gofundme is best able to service those most in need
Ensure seamless experience for our users: individual fundraisers, donors, nonprofits and non-profits

What we offer

Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year
Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere
Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together
Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits
Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being
Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow
Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups
Community Engagement: Make a difference through our volunteering program

Head of Inside Sales

At myPOS, the Head of Inside Sales oversees the inside sales/sales support teams...

Location

Bulgaria , Sofia

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

5+ years of experience leading telesales or inside sales teams, with a track record of improving sales performance and achieving targets
Previous experience with sales transformation projects would be considered a strong advantage
Strong understanding of telesales/inside sales techniques, call quality frameworks, CRM workflows, and high-volume call operations
Experience with dialer systems, call analytics, or sales enablement tools
Background in structured B2C or B2B sales environments
Strong analytical, reporting, and data interpretation skills
Results-driven leadership style with strong communication, coaching, and team development capabilities
Process-oriented mindset with high operational discipline and attention to detail
Effective collaborator able to work cross-functionally
Bachelor’s degree in business, Sales, Management, or a related field

Job Responsibility

Build a centralized, multi-lingual Inside sales team, develop and implement inside sales strategies aligned with sales targets
Full P&L ownership of end-to-end results of inside sales activity
Define KPIs, performance expectations, and productivity benchmarks
Lead forecasting, pipeline visibility, and structured performance reviews
Oversee day-to-day inside sales operations to ensure consistent call quality and process adherence
Manage inbound/outbound calling workflows, follow-up routines, and CRM-driven activities
Implement standardized scripts, call flows, and quality frameworks
Drive operational improvements to enhance sales efficiency and customer experience
Key point of contact and owner of external call center partners
Manage inside sales and sales support activities, including lead follow-up (post-inbound), quote preparation, and supporting the sales cycle

What we offer

Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer a friend bonus as we know that working with friends is fun
Teambuilding, social activities and networks on a multi-national level
Excellent compensation package
25 days annual paid leave (+1 day per year up to 30)
Full “Luxury” package health insurance including dental care and optical glasses
Meal vouchers of 200 BGN per month

Fulltime

Regional Director of Growth

The Regional Director of Growth is responsible for the performance of field sale...

Location

United States , Phoenix

Salary:

100000.00 - 231540.00 USD / Year

CVS Health

Expiration Date

May 10, 2026

Requirements

5+ years sales leadership experience
Minimum 3 years direct B2C sales experience
Significant track record of delivering sales results
Team leadership experience (8+ direct reports)
Experience Managing Regional Programs
Experience recruiting and developing managers and individual contributors
Experience delivering employee training and coaching programs
Excellent interpersonal skills, ability to work across a matrixed organization
Strong computer skills including: Ability to create and analyze excel spreadsheets, Experience managing through a CRM system such as Salesforce or Zoho
Analytical approach toward sales data & performance

Job Responsibility

Coach and Manage the teams to Execute
Supervising, coaching and mentoring a multi-disciplinary team of 9+
Relentlessly pursuing that team's monthly growth targets through strong leadership, analysis, problem-solving, teambuilding, and coaching
Serve as primary leadership coach for Outreach Executives
Conduct site visits and provide feedback to teams to drive performance
Support expansion efforts for the Region including new center launch activities, hiring and training of sales staff
Lead development of Outreach Staff
Personify and cultivate Oak Street Health Culture
Develop Outreach Executives into strong, motivating sales people
Lead Quarterly Regional Training Programs

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources

Fulltime

Key Account Manager

As a Key Account Manager, you will develop Indirect business (Travel Consortia, ...

Location

South Africa , Johannesburg

Salary:

Not provided

Club Med

Expiration Date

Until further notice

Requirements

Degree in tourism industry and/or business preferable
Experience in the tourism Industry in a similar position preferable/Proven success of developing partnerships and brand relevant partners within the tourism industry
Knowledge of Club Med range of services and products, B2B and B2C sales conditions, familiar with local industry commission rates, commercial agreements and systems
Soft skills: Client-oriented, Analytical, Planning & organised, Negotiation, Detail-orientated, Entrepreneurial spirit, Open-minded, Team player, Energetic, Can work autonomously, (Pro)active, target oriented
Technical skills: Microsoft Applications inc. Excel, Word, PowerPoint, Google Docs, Willingness to learn additional internal systems such as Salesforce and the Club Med booking engine, Proficient with online systems and booking tools
Languages: English

Job Responsibility

Build strong relationships and develop the business with existing key accounts
Contribute towards selecting and developing High Potential agencies
Define clear objectives, provide clear reporting, monitor results and set up an adapted action plan
Ensure and facilitate the sales fluidity and quality of customer service
Follow up all high value bookings
Represent the image of Club Med through a professional and high quality of service
Attend and host industry events, presentations and conferences
Develop and animate the business, in line with the key sales priorities and the upmarket strategy
Organize and structure the commercial planning
Optimise the budget available and structure the activity

Fulltime

New

Business Analyst

TMS is undergoing an exciting period of digital transformation, and we are seeki...

Location

United Kingdom , Salford, Manchester; London

Salary:

Not provided

DS Smith

Expiration Date

Until further notice

Requirements

Strong analytical and problem-solving skills with the ability to translate business needs into practical solutions
Excellent communication and interpersonal skills, with confidence engaging stakeholders at all levels
High attention to detail and a commitment to producing high-quality outputs
Adaptable, proactive, and comfortable working in a fast-paced environment with competing priorities
Collaborative approach with the ability to influence and negotiate effectively
3+ years’ experience in a Business Analyst role within IT, digital transformation, or similar environments
Familiarity with Agile and Waterfall delivery methodologies
Experience in FMCG or print management is highly desirable
Proficiency with tools such as M365, Visio, and other business analysis or mapping tools
Understanding of customer integration technologies (e.g., APIs, CRM platforms)

Job Responsibility

Gather, analyse, and document business and functional requirements in collaboration with stakeholders
Assess existing processes, identifying opportunities to streamline workflows and improve efficiency through technology
Work with technical teams to design and recommend effective digital solutions that enhance business performance and customer experience
Support the delivery of multiple concurrent projects, ensuring alignment with strategic goals
Facilitate workshops, meetings, and communication between business teams and IT
Produce clear documentation including process maps, business cases, user stories, and specifications
Support testing and validation activities to ensure solutions meet business expectations
Assist with change management, including the creation of training materials and supporting user adoption
Contribute to system and data integration initiatives that improve customer-facing and internal processes
Apply sector knowledge (FMCG or print management) to ensure solutions meet industry-specific requirements

What we offer

Competitive salary
Qualifying Sick Pay scheme
Pension scheme & Life insurance
Share Save scheme
Income Protection
25 days holiday plus Bank Holidays
Employee Assistance Programme
Virtual GP, Occupational Health & free Flu vaccine
Cycle to Work and shopping discounts

Fulltime

New

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...

Location

United States of America , El Paso

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level

Job Responsibility

Greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program
Working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers
Provide regular and predicable onsite attendance
Interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store

What we offer

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match

New

Senior Python Pyspark Engineer

The Applications Development Senior Programmer Analyst is an intermediate level ...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8 - 10 years of relevant experience
Experience in systems analysis and programming of software applications
Experience in managing and implementing successful projects
Working knowledge of consulting/project management techniques/methods
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Programming Languages:Python, PySpark
Data Lake Table Format: Apache Iceberg
Data Orchestration:Apache Airflow
Data Visualization: Tableau
Big Data Processing: Apache Spark

Job Responsibility

Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
Ensure essential procedures are followed and help define operating standards and processes
Serve as advisor or coach to new or lower level analysts
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.

Fulltime

B2C Partner Support Agent

Metlen Group

Location:
Greece , Paiania

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 22, 2025

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B2C Partner Support Agent

Metlen Group

Location:Greece , Paiania

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:May 22, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
Greece , Paiania

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
May 22, 2025