B2B Account Representative, IKEA

IKEA

Location:
Australia, Tempe

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As B2B Account Representative you’ll play a key role in growing our B2B customer base. You will work closely with small-medium business customers, drive new sales, and collaborate with cross-functional teams to deliver high-quality solutions. Responsibilities include customer portfolio management, market analysis, contract finalisation, and representing IKEA at industry events.

Job Responsibility:

Drive new business acquisition and direct sales through outbound engagement with small-medium business (SMB) customers
Be the key point of contact for your customer portfolio, ensuring a seamless and satisfying customer journey
Collaborate with cross-functional teams to deliver timely, high-quality solutions that meet customer needs
Analyse market trends, customer insights, and competitor activity to inform sales strategies and tactics
Facilitate negotiations and support contract finalisation in collaboration with legal and internal stakeholders
Represent IKEA at trade shows and industry events, staying connected to market trends and identifying new opportunities for growth
Ensure high levels of customer satisfaction and long-term relationship building

Requirements:

Broad knowledge of the B2B market landscape, especially in SMB segments
Strong understanding of sales processes, customer behaviours (online and offline), and market dynamics
Results-driven mindset with a focus on achieving and exceeding targets
Proficiency in preparing proposals and presentations
Excellent communication and relationship-building skills
Ability to prioritise, make decisions quickly, and follow through with impact
A collaborative mindset and the ability to influence across teams and functions

What we offer:

5 weeks’ Paid Annual Leave
Paid Parental Leave
Family & Community Leave
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

Job Posted:
August 23, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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B2B Account Representative