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Azure qualified Technical Support Engineer

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Global Technology Solutions Ltd.

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Contract work

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Salary:

Not provided
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Job Description:

This is a fully onsite, hands-on desktop role for an initial 6-week contract, with a strong possibility of extension. This role is heavily desktop and floor-walking focused, supporting front-office and senior stakeholders in a high-pressure investment banking environment.

Job Responsibility:

  • Deliver white-glove, face-to-face technical support
  • Resolving incidents quickly and professionally
  • Maintaining excellent customer experience standards
  • Supporting front-office and senior stakeholders in a high-pressure investment banking environment

Requirements:

  • Proven VIP / Executive Desktop Support experience within Investment Banking
  • Azure certification with practical exposure to Azure-based user and endpoint support
  • Minimum 5 years’ experience across 1st–3rd Line Desktop / End-User Support
  • Strong onsite desktop support background, including floor walking and desk-side troubleshooting
  • Experience working within a Service Desk / Incident Management environment
  • Advanced support of Windows OS (Windows 7 & Windows 10)
  • Microsoft Office 365 desktop support (Outlook, Teams, Excel, Word)
  • Strong knowledge of Windows workstation builds, imaging, and hardware troubleshooting
  • Confident supporting users both face-to-face and remotely
  • Exceptional customer-facing skills, with a polished, professional presence
  • Excellent troubleshooting ability with strong attention to detail
  • Service-oriented mindset with a focus on first-time fix and user satisfaction

Nice to have:

  • Fluency in French
  • Experience supporting front-office trading environments
  • Exposure to Azure AD / Intune user support
  • Knowledge of endpoint security and encryption tools

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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