AWS Support Engineer Jobs

New

AWS Support Engineer

We are seeking an experienced support engineer to work with our clients' AWS inf...

Location

Salary:

Not provided

Noveo

Expiration Date

Until further notice

Requirements

AWS Core Services: Strong understanding of EC2, S3, RDS, VPC, IAM, CloudWatch, EKS, ECS, ECR
Linux Administration: Basic Ubuntu and Amazon Linux administration skills
Networking Basics: Understanding of TCP/IP, DNS, HTTP/HTTPS
ability to perform basic network diagnostics
Command Line: Proficient in Bash, basic system commands
Monitoring Systems: Experience with CloudWatch, Zabbix, Nagios, or similar
ITSM Tools: Experience with ticketing systems (Jira Service Management, ServiceNow, etc.)
AWS Advanced Services: Hands-on experience with ELB, Auto Scaling, CloudFront, Route 53, ElastiCache
AWS Monitoring: Experience with CloudTrail, X-Ray, detailed CloudWatch metrics analysis
Basic understanding of AWS billing

Job Responsibility

Monitoring client AWS infrastructure using monitoring systems
Logging and initial classification of incoming incidents
Performing initial diagnostics using standard procedures
Resolving routine incidents according to documented procedures
Incident handling in accordance to SLA
Communicating with clients to gather additional information
In-depth technical diagnostics of more complex AWS infrastructure issues
Direct connection to client infrastructure to resolve incidents
Analysis of logs, performance metrics, and AWS service status
Performing service recovery operations (restart, scaling, reconfiguration)

What we offer

Paid vacations (24 working days/year) and sick leave
Working on exciting projects in international team of professionals
Opportunities for learning and practicing new technologies
internal training
Participating in inner meetups and permanent experience exchange with colleagues
Well-defined development processes and methodologies
Partial reimbursement of medical fees, massage or sports.

Fulltime

New

Data Engineering Support Engineer / Manager

Wissen Technology is hiring a seasoned Data Engineering Support Engineer / Manag...

Location

India , Mumbai; Pune

Salary:

Not provided

Wissen

Expiration Date

Until further notice

Requirements

Bachelor of Technology or master's degree in computer science, Engineering, or related field
8-12 years of work experience
Python, SQL
Familiarity with data engineering
Experience with AWS data and analytics services or similar cloud vendor services
Strong problem solving and communication skills
Ability to organise and prioritise work effectively

Job Responsibility

Incident and user management for data and analytics platform
Development and maintenance of Data Quality framework (including anomaly detection)
Implementation of Python & SQL hotfixes and working with data engineers on more complex issues
Diagnostic tools implementation and automation of operational processes
Work closely with data scientists, data engineers, and platform engineers in a highly commercial environment
Support research analysts and traders with issue resolution

Fulltime

Tech Support Engineer

We are looking for a Tech Support Engineer to be the first point of contact for ...

Location

South Korea , Seoul

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Experience in technical support or troubleshooting roles
Familiarity with monitoring and logging tools (e.g., Datadog, Grafana, Kibana, ...)
Knowledge of APIs, services, and client-server architecture
Understanding of incident management, triage, and escalation
Proficiency in English for clear communication

Job Responsibility

Diagnose issues, determine if they are bugs, failures, or misconfigurations, and escalate when necessary
Work closely with engineering, product, and QA teams to ensure smooth operations
Learn the platform’s features, architecture, and configuration
Shadow team members to understand incident handling and prioritization
Take ownership of simple incidents with guidance
Meet key teams: Engineering, Product, Data and Systems to understand collaboration workflows
Handle most incidents independently, using logs and monitoring tools
Determine issue causes and escalate complex cases appropriately
Improve internal documentation and support processes
Assist users with technical issues

What we offer

Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Home office friendly anywhere in South Korea
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with
English Lessons
Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance (Including Base, Variable, and Stock Options)

Fulltime

Technical Support Engineer

We are looking for a Technical Support Engineer to join our client’s team. Our c...

Location

Portugal , Lisboa

Salary:

Not provided

Precise

Expiration Date

Until further notice

Requirements

Minimum 3 years of experience as a technical support engineer
Experience working with Windows and/or Linux operating systems
Knowledge of Cloud stack: Kubernetes, ElasticSearch, AWS and MySQL
Knowledge of complex systems (ETL) and data flows
Experience working with SaaS applications

Job Responsibility

Working directly with clients to understand their needs and work proactively in systems monitoring
Be part of the technical team to solve problems
Participate in on-call or shift (24h) and provide support for projects

Fulltime

New

Applications Support Engineer

As an Application Support Engineer, you will be comfortable engaging with custom...

Location

United Kingdom , Bristol

Salary:

40000.00 GBP / Year

Clue Software

Expiration Date

Until further notice

Requirements

Ability to achieve security clearance
Minimum 2 years in an application support role
Experience of excelling in a fast-paced environment
Experience with Salesforce ticketing system or similar
Experience with deployment tools such as Octopus or similar
Experience of Azure (primary) AWS (secondary) cloud services and technologies
Experience of .SQL server
Experience using monitoring and analytical tools such as AppInsights and devtools
Experience with SQL databases, writing queries and scripting

Job Responsibility

Provide first-line customer support via our case management system, email, and telephone and be the SME for first-line resolution of complex cases
Contribute to quarterly reviews with Enterprise customers to talk through software utilisation, upcoming releases, and ticket trends
Liaise with customers to understand and investigate issues raised, responding promptly with an appropriate resolution or escalation
Support the Customer Success Managers with any support-related queries
Become a subject matter expert on the Clue application
Monitor the support inbox for new tickets, provide first contact resolution or triage accordingly
Build excellent customer relationships
Lead bi-weekly calls with our Enterprise support customers to review their outstanding tickets
Contribute to continuous improvement across support services
Record up-to-date and accurate information on our case management system, communicate updates and work with the support teams to resolve customer tickets within agreed SLA’s

Fulltime

New

Application Support Engineer

Job title: Application Support Engineer

Location

United States , Hoboken

Salary:

55.00 USD / Hour

Realign

Expiration Date

Until further notice

Requirements

7+ years of relevant experience
Excellent hands-on experience in managing Application Support (3 tier/2 tier apps)
Strong problem solving, analytical and communication skills
Exposure in handling complex application performance issues
Exposure to APM tools like AppDynamics, Dynatrace
Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN)
Good experience in a DevOps environment / Operations team / Infrastructure Operations team
Excellent Troubleshooting skills
OS level knowledge (Windows or Linux)
Database skills ( SQL, Oracle or Postgres / Casandra)

Job Responsibility

Managing Complex Applications hosted on cloud
Support Application maintenance activities
Managing Daily data processing & troubleshoot failures
Building proactive Monitoring & alerting service
Automation using ansible, python, Perl scripting
Setup & securing new Application instances
Change management, Building deployment and rollback plans and procedures. Deploying patches & Fixes
Creating and maintaining knowledge base for various technical resolutions
Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties)
Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds)

New

Solutions Support Engineer

As a Solutions Support Engineer, you will be a part of a global team responsible...

Location

United States

Salary:

108000.00 - 148500.00 USD / Year

Wiz

Expiration Date

Until further notice

Requirements

Must be comfortable working 9-6 EST
5+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role
2+ years experience with Cloud technologies (Azure, AWS, GCP)
1+ years of hands-on experience designing, deploying, and managing production-grade Kubernetes clusters and custom applications
Experience in reading or debugging code in one or more of the following: Java, Python, Shell, JavaScript, JSON
Proficiency with command-line tools and Linux operating system environments
Candidates must meet EAR part 772 and ITAR 120.15 definition of a U.S. person and that they reside in the contiguous United States
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship

Job Responsibility

Responsible for technical customer support experience within the Wiz product
Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams
Identify cases that require escalation (either technically or strategically)
Create, maintain, and coordinate incident management requests to product or engineering
Design and implement solutions that scale the support offering through automation
Participate in on-call rotation for after-hours, holiday, and weekend support coverage

What we offer

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Fulltime

New

Platform Engineer (AWS)

We’re looking for inquisitive and collaborative Platform Engineers who are passi...

Location

United Kingdom , London

Salary:

55000.00 - 70000.00 GBP / Year

Pod Point

Expiration Date

Until further notice

Requirements

Strong experience with AWS (EC2, Lambda, VPCs, IAM, CloudWatch, etc.)
Excellent problem-solving and troubleshooting skills
Comfortable engaging with non-platform teams and helping them adopt new architectural patterns
Familiarity or interest in serverless architectures and Go programming
Experience with Linux environments
Awareness or exposure to SRE concepts - observability, monitoring, and alerting

Job Responsibility

Manage and optimise AWS infrastructure, with a focus on security, cost efficiency, and architecture patterns
Work closely with other engineering teams (like Commercial, Product, and Tech) to design and implement AWS patterns and ensure adoption across the business
Support the transition towards SRE practices, including observability, monitoring, and alerting for production systems
Contribute to a growing serverless environment, building tools and frameworks to enable other teams to operate independently and securely
Get hands-on with Go (Golang) development and automation, or learn it on the job if you’re experienced in another language
Collaborate and communicate effectively across teams to identify areas for improvement and propose solutions

What we offer

Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
Pod Charger
Flexible hybrid working model
Work abroad for up to 20 days per year
Family & friend discount scheme
25 days holiday (plus Bank Holidays)
Very generous parental and family leave
Pension scheme with a 4.5% matched contribution
Eyecare scheme
Life insurance covering up to 4x your annual salary

Fulltime

AWS Support Engineer

ClearBridge Technology Group

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 07, 2025

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