Aviation Customer Support II Job at Doyon (Anchorage)

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Aviation Customer Support II

The Ticket Counter Agent is responsible for providing exceptional customer servi...

Location

United States , Anchorage, Alaska

Salary:

Not provided

Doyon

Expiration Date

Until further notice

Requirements

Must possess legal authorization to work in the United States as a U.S. citizen, national, or as an alien admitted for permanent residence, refugee, or asylee status
Minimum of three years of experience in an administrative position involving direct interaction with the public
At least three years of experience in a customer service-related capacity
Must currently hold, or be able to obtain, a state-issued Airport Secure Identification Display Area (SIDA) badge
Willingness and ability (with or without reasonable accommodation) to: Lift and move items weighing up to 70 pounds
Stand for extended periods
Work a flexible schedule, including all days and evenings of the week, weekends, and holidays, to align with flight schedules and established work guidelines
Work unscheduled overtime as required

Job Responsibility

Respond to inquiries related to aircraft, flight details, and various scheduling matters
Check baggage for the appropriate airport or camp destination and guide passengers to assigned gates for boarding
Make public address announcements regarding arrivals and departures
Prepare, print, and distribute manifests and boarding passes
Verify passenger identification in accordance with the requirements
Coordinate specialized law enforcement passenger authorizations (e.g., subpoenas, warrants)
Maintain confidentiality of passenger manifests
Effectively communicate current information to flight crews, colleagues, Aviation Logistics Operations personnel, airport staff, North Slope Security offices, clients, and other company employees
Ensure management and affected passengers are promptly informed during any weather or mechanical delays
Notify management and relevant staff of any deviations by submitting Incident/Safety Reports

What we offer

Medical Coverage: Comprehensive Federal Employee Health Benefits (FEHB), including medical, dental, and vision plans
Retirement Savings: 401(k) retirement plan with up to 4% company match
Insurance Protection: Includes short-term and long-term disability, life insurance, and optional supplemental coverage
Employee Assistance Program (EAP): Access to free counseling and support resources
Paid Holidays: Observance of all major federal holidays
Flexible Spending Accounts (FSAs): Options for health and dependent care expenses

Fulltime

Air Vehicle Operator 2 - Deployed

The AVO is responsible for coordinating ground and flight operations efforts inc...

Location

United States

Salary:

Not provided

AEVEX Aerospace

Expiration Date

Until further notice

Requirements

At least 100+ flight hours on UAS platforms acting as PIC
Proficient computer skills: Office Suite, specifically spreadsheets, collaboration/communication applications, and manipulation of Adobe forms
Must be a US citizen with a valid US passport
Must possess an active DoD Secret Security Clearance, or higher (as directed by the contract)
Meet combatant command theatre entry requirements (e.g., CENTCOM)
Must maintain FAA Class 2 medical
Must meet all DoD Contractor deployment requirements and pass Combat Readiness Course
Must have excellent verbal and written communication skills
Must pass a pre-employment background check
The ability to professionally interface with numerous levels of management, customers, and peers

Job Responsibility

Acts as Pilot in Command (PIC) of Unmanned Aircraft System (UAS)
Provide Mission Coordinator/Commander support to the team when not acting as PIC
Primarily supports higher tier, longer endurance systems, driven by national or theater level customers
Demonstrates the ability to perform mission planning and coordination activities under varying airspace conditions
Must maintain a broad and up-to-date situational awareness of current mission operations
Understands government defense industry policies and procedures related to operating aircraft and supporting customer requirements
Meets/exceeds minimum performance standards as outlines in the master training syllabuses
Formulates training programs, lesson plans and schedules
Organizes and develops training manuals, testing and evaluation guidelines, and other educational materials
Trains assigned personnel in effective tactics, techniques, procedures, policies, and technologies

What we offer

401(k)-retirement plan
comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company
professional development funds
an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support

Fulltime

Air Vehicle Operator

Position primarily functions as Pilot in Command (PIC) or Mission Commander on u...

Location

United States , Sierra Vista

Salary:

Not provided

AEVEX Aerospace

Expiration Date

Until further notice

Requirements

At least 100+ flight hours on UAS platforms acting as PIC
Proficient computer skills: Office Suite, specifically spreadsheets, collaboration/communication applications, and manipulation of Adobe forms
Must be a US citizen with a valid US passport
Must possess an active DoD Secret Security Clearance, or higher (as directed by the contract)
Meet combatant command theatre entry requirements (e.g., CENTCOM)
Must maintain FAA Class 2 medical
Must meet all DoD Contractor deployment requirements and pass Combat Readiness Course
Must have excellent verbal and written communication skills
Must pass a pre-employment background check
The ability to professionally interface with numerous levels of management, customers, and peers

Job Responsibility

Acts as Pilot in Command (PIC) of Unmanned Aircraft System (UAS)
Provide Mission Coordinator/Commander support to the team when not acting as PIC
Primarily supports higher tier, longer endurance systems, driven by national or theater level customers
Demonstrates the ability to perform mission planning and coordination activities under varying airspace conditions
Must maintain a broad and up-to-date situational awareness of current mission operations
Understands government defense industry policies and procedures related to operating aircraft and supporting customer requirements
Meets/exceeds minimum performance standards as outlines in the master training syllabuses
Formulates training programs, lesson plans and schedules
Selects appropriate instructional procedures or methods
Organizes and develops training manuals, testing and evaluation guidelines, and other educational materials

What we offer

401(k)-retirement plan
comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company
professional development funds
an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support

Fulltime

Air Vehicle Operator 2

This position serves as an Unmanned Aircraft System (UAS) Pilot in Command (PIC)...

Location

United States , Fort Bragg

Salary:

Not provided

AEVEX Aerospace

Expiration Date

Until further notice

Requirements

Must be a US citizen with a valid US passport
Ability to meet combatant command theatre entry requirements (e.g., CENTCOM)
Ability to meet all DoD Contractor deployment requirements and pass Combat Readiness Course
Ability to pre-employment background check
Must have a High School Diploma/GED or equivalent
Must have FAA Private Pilot’s License (PPL)
Must have Instrument rating
Must possess a current FAA Class II Medical Certificate
At least 100+ flight hours on UAS platforms acting as PIC
Minimum 2-4 years of relative experience and knowledge of basic UAS flight systems and operations

Job Responsibility

Acts as Pilot in Command (PIC) of Unmanned Aircraft System (UAS)
Provide Mission Coordinator/Commander support to the team when not acting as PIC
Primarily support higher-tier, longer-endurance systems, driven by national or theater-level customers
Demonstrates the ability to perform mission planning and coordination activities under varying airspace conditions
Demonstrate sound, timely decision-making based on aircraft performance, mission requirements, and operational safety
Maintain a broad and up-to-date situational awareness of current mission operations
quickly gain understanding of current mission target environments and associated dynamics
and be familiar with operational methods and infrastructure
Understands government defense industry policies and procedures related to operating aircraft and supporting customer requirements
Meets/exceeds minimum performance standards as outlined in the master training syllabi

What we offer

401(k)-retirement plan
comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company
professional development funds
an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees

Fulltime

Performance Management Analyst II

Airbus is seeking a dynamic Performance Management Analyst to join our A220 Fina...

Location

United States , Mobile

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Bachelor's Degree a plus, Project Management, business administration or a related field or an equivalent combination of education and experience in project management, industrial engineering
Required - Experience in project management and/or data analysis
Required - A minimum of 3 years in project management, performance management, Finance, or any related field
Required - 1 year of Aviation experience
Skywise knowledge and experience in analyzing data or equivalent industry knowledge
Candidates familiar with Palantir Foundry, Tableau, Power BI, or Splunk will find their skills highly transferable
Knowledge in LEAN practices and Airbus Operating System (AOS) Equivalent: Experience with Toyota Production System (TPS), Six Sigma frameworks, or Danaher Business System (DBS) aligns with Airbus internal standards
Root cause analysis proven abilities
Demonstrable coordination skills
You demonstrate a willingness to learn, proactive and excellent communication skills, both written and verbal

Job Responsibility

Data Creation & Analysis: Continuous analysis of the actual station/ value stream performance
Restore performance to the standards through the PDCA process
KPI tree definitions based on the actual situation to meet KPIs
Create the standard if needed and single source of truth for all defined KPIs
In collaboration with the Aircraft Managers, apply an organized process to follow-up on the Aircraft
Automate tasks using Google workspace, skywise & available AI tools
As part of continuous improvement suggest relevant KPIs, analysis, align actions with stakeholders & drive improvements
Routine Lead: Function as the Level 2 link to feed escalations to the Program Director
Supporting the H/O Customer line operations in his/her accountability to lead his projects with related KPIs and project management rules
Deliver visual performance management and run the performance review meetings

What we offer

Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program
Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages
Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility

Fulltime

Performance Management Analyst II

Airbus is seeking a dynamic Performance Management Analyst to join our A220 Fina...

Location

United States , Mobile

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Bachelor's Degree a plus, Project Management, business administration or a related field or an equivalent combination of education and experience in project management, industrial engineering
Experience in project management and/or data analysis
A minimum of 3 years in project management, performance management, Finance, or any related field
1 year of Aviation experience
Skywise knowledge and experience in analyzing data or equivalent industry knowledge
Knowledge in LEAN practices and Airbus Operating System (AOS)
Root cause analysis proven abilities
Demonstrable coordination skills
You demonstrate a willingness to learn, proactive and excellent communication skills, both written and verbal
You are supportive and able to adapt to a changing environment

Job Responsibility

Continuous analysis of the actual station/ value stream performance. Restore performance to the standards through the PDCA process
KPI tree definitions based on the actual situation to meet KPIs
Create the standard if needed and single source of truth for all defined KPIs
In collaboration with the Aircraft Managers, apply an organized process to follow-up on the Aircraft in a manner that ensures effectiveness and anticipates potential obstacles and problems and resolve them to ensure continuation and completion
Automate tasks using Google workspace, skywise & available AI tools
As part of continuous improvement suggest relevant KPIs, analysis, align actions with stakeholders & drive improvements
Function as the Level 2 link to feed escalations to the Program Director, Ramp-Up & Performance Management from the standard performance routines. Ensure all escalations are properly documented
Supporting the H/O Customer line operations in his/her accountability to lead his projects with related KPIs and project management rules
Deliver visual performance management and run the performance review meetings. Participate and lead the routines to get the performance at the expected level
Identify areas of improvement and lead Hoshin & optimization projects for the Performance Management team. Acts as leader for the team to ensure all objectives are met and exceeded

What we offer

Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
Paid time off including personal time, holidays and a generous paid parental leave program
Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages
Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility
Relocation assistance for qualified positions

Fulltime

Midnight Certification Instructor Pilot

Archer is an aerospace company building an all-electric vertical takeoff and lan...

Location

United States , San Jose

Salary:

151680.00 - 189600.00 USD / Year

Archer Aviation

Expiration Date

Until further notice

Requirements

FAA commercial (airplane or helicopter) with instrument rating
FAA CFI
Current class I or II medical certificate
2000 total hours with 750+ hours of instruction experience

Job Responsibility

Support production and validation of aircraft systems, policies, and procedures in the Midnight Aircraft Flight Manual (AFM)
Conduct safe, professional, and effective flight training for company pilots, customers, and other stakeholders for the Midnight eVTOL aircraft
Acts as a SME (Subject Matter Expert) assisting in the development and delivery of comprehensive training programs
Collaborates closely with OEM engineering and instructional design teams to develop and refine course materials
Work with regulatory bodies and internal compliance teams to ensure training programs meet or exceed FAA and other applicable international standards
Continuously monitors and evaluates pilot performance, compliance, & competencies
Ensures standardization through proper training and training resource utilization
Excellent and effective communications skills
Communicates and verifies compliance of Company philosophies, policies, and procedures to line pilots
Must be able to travel 25% of the time

Fulltime

New

Payment Accountant

The Payment Accountant is responsible for the end-to-end execution of payment cy...

Location

Malaysia , Kuala Lumpur

Salary:

4000.00 - 6500.00 MYR / Month

Randstad

Expiration Date

March 08, 2026

Requirements

Bachelor’s Degree in Accounting, Finance, or a professional qualification (e.g., ACCA, CPA, CIMA)
2–4 years of experience in Accounts Payable or Payment functions, ideally within a Shared Service or MNC environment
Proficiency in Tier-1 ERP systems (SAP, Oracle, or Microsoft Dynamics 365)
Familiarity with global banking portals
Strong Excel skills (Pivot Tables, VLOOKUPs)

Job Responsibility

Payment Execution: Manage the daily/weekly payment runs (ACH, Wire, EFT, and Checks) across various currencies and banking platforms
Cash Flow Management: Monitor bank balances to ensure sufficient funding for payment runs and coordinate with the Treasury department for liquidity needs
Discrepancy Resolution: Partner with the Accounts Payable (AP) and Procurement teams to resolve payment failures, rejected bank entries, or vendor banking detail discrepancies
SLA & KPI Adherence: Ensure all payments are processed within the Shared Service Center’s Service Level Agreements (SLAs) and meet Key Performance Indicators (KPIs) for accuracy and speed
Reconciliation: Perform monthly bank-to-ledger reconciliations and clear "stale" payments or outstanding items in the transit accounts
Compliance & Audit: Ensure all payments follow the "Delegation of Authority" (DoA). Support internal and external audits by providing payment audit trails and documentation
Process Improvement: Identify opportunities to automate manual payment steps or migrate vendors to more cost-effective electronic payment methods

What we offer

Medical Insurance
Leave Entitlement

Aviation Customer Support II

Doyon

Location:
United States , Anchorage

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 18, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

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