AV Support Specialist Job at Robert Half (Dallas)

IT Support Specialist

You’ll be Hebbia’s IT backbone. You’ll keep our people and offices running. You’...

Location

United States , New York City

Salary:

80000.00 - 110000.00 USD / Year

Hebbia

Expiration Date

Until further notice

Requirements

3–5 years in IT support or related roles
Clear, direct communicator
organized and detail-oriented
Demonstrated ability to self-manage against objectives and escalate appropriately
Known for white-glove support and customer service under pressure
Confident administrator of Mac, Windows, iOS, and Android ecosystems - ideally direct Device Management experience defining policies, managing exceptions, etc.
Hands-on with office AV systems and collaboration software: install, configure, maintain
Experienced with enterprise SaaS and modern ticketing/remote tools

Job Responsibility

Be the onsite point of contact for business technology: A/V, user onboarding, badge systems, deskside support, events
Provide reliable global support via tickets and walk-ups: hardware, networks, SaaS
Write, maintain, and adhere to clearly documented runbooks for users and IT team
Administer SaaS apps like Google Workspace, Okta, Slack, Linear
Handle account provisioning and deprovisioning with precision and security
Track, maintain, and deploy hardware inventory
coordinate ordering, repairs and replacements
Support cybersecurity and compliance objectives such as system audits and accreditations
Cover teammates during PTO
hand off cleanly across time zones

What we offer

PTO: Unlimited
Insurance: Medical + Dental + Vision + 401K + Wellness Benefits
Eats: Catered lunch daily + doordash dinner credit if you ever need to stay late
Parental leave policy: 3 months non-birthing parent, 4 months for birthing parent
Fertility benefits: $15k lifetime benefit
New hire equity grant: Competitive equity package with unmatched upside potential

Fulltime

Av & event operations specialist

As an AV & Event Operations Specialist, you’ll provide hands-on technical AV sup...

Location

United Kingdom , London

Salary:

Not provided

DELIVER

Expiration Date

Until further notice

Requirements

Strong hands-on experience running technical AV setups for live and hybrid events, in a freelance, corporate, media, or agency environment
Enthusiasm for technology, problem-solving, and delivering great service
Confident with AV systems and platforms including: Vision mixers (Blackmagic, Roland), Audio consoles (Yamaha, Allen & Heath, Soundcraft), Streaming and conferencing (Google Meet, Zoom, OBS, vMix), Digital signage platforms
Solid understanding of AV networking fundamentals, with exposure to AV-over-IP environments (including IP addressing, VLANs, multicast, and signal flow over networks)
A working interest in code-driven AV systems and automation, comfortable engaging with basic scripting or logic (LUA, SQL) to configure, customise, or troubleshoot modern AV platforms
Strong troubleshooting skills, able to calmly resolve issues
Ability to explain technical issues clearly to non-technical stakeholders
Competent in video editing software
Comfortable working flexibly, early mornings, late finishes, or event-based shifts as needed
Collaborative attitude and a strong service mindset

Job Responsibility

Technical Event Support: Set up, operate, and pack down AV systems for live, hybrid, and streamed events in our office HQ and offsite locations
Meeting Room Support: Conduct daily AV checks and respond to room incidents across the estate. Ensure systems are fully operational and proactively maintained
Global Room Support: Provide remote and on-site troubleshooting across Deliveroo's global meeting room estate. Triage advanced faults and liaise with vendors as needed
Video Capture & Editing: Record and edit internal-facing content, delivering high-quality, brand-consistent media using video editing tools
Inventory & Asset Management: Maintain accurate equipment inventory, assist with audits, tracking, and repairs. Ensure AV kit is well maintained and event-ready
Preventative Maintenance: Take ownership of regular AV health checks and proactively coordinate RMAs, replacements, or fixes to minimise disruption
Training & Mentorship: Help onboard new team members, sharing knowledge and supporting hands-on learning through documentation and informal coaching
Project & Initiative Support: Contribute to AV-related projects, such as system upgrades or office launches, supporting testing, documentation, and delivery
Documentation & Process Improvement: Create and maintain internal technical documentation, and contribute to continuous improvement of AV workflows, tools, and support resources

What we offer

A competitive and comprehensive compensation and benefits package
Up to 5% matched pension contributions
Some roles may be eligible for share awards
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass

Fulltime

AV IT Support Specialist II

Step into a role where technology, creativity, and culture converge. Bentley Sys...

Location

United States , Philadelphia

Salary:

Not provided

Bentley Systems

Expiration Date

Until further notice

Requirements

A minimum of 5-7 years of experience in a fast-paced corporate IT support role
Demonstrated experience with professional A/V production equipment (lighting, audio, cameras, Dante, NDI)
Expertise with enterprise conference room technologies (Logitech, Crestron, Microsoft Teams Rooms)
Advanced support knowledge of Windows 11, iOS, and macOS in a developer-heavy environment
In-depth knowledge of the Microsoft Office 365 application suite

Job Responsibility

Command the technology powering our cutting-edge Experience Center, Conference/Collaboration spaces, and individual workstations
Maintain, troubleshoot, and the AV for high-profile customer events, product launches, and internal hackathons
Deliver exceptional 'white-glove' support to our developers, creatives, and leadership
Master and maintain the sophisticated AV and IT ecosystem within our modern workspace
Be the escalation point for the most challenging technical issues

What we offer

A great Team and culture
An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
An attractive salary and benefits package
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
A company committed to making a real difference by advancing the world’s infrastructure for better quality of life

Fulltime

New

Specialist Technician AV

Are you an experienced Audio Visual (AV) Technician with a passion for deliverin...

Location

United Kingdom , London

Salary:

40199.00 - 49072.00 GBP / Year

University of the Arts London

Expiration Date

March 09, 2026

Requirements

Certified, confident and experienced user of AV systems and protocols such as QSC Q-Sys, Audinate Dante, NDI based transport and endpoints
Highly proficient in delivering live streaming and hybrid events across platforms and software such as Microsoft Teams, Blackboard, YouTube, OBS and Vmix
Good working knowledge of network topologies, principles, and protocols
Experience of installing and developing lecture capture systems such as Panopto or Echo360
Excellent communication, organisational and teamwork skills
Experience of leading AV projects and delivering audio for live events such as live music performances and panel discussions

Job Responsibility

Provide AV services across over 200 teaching, event, exhibition spaces and hybrid experiences
Ensure the smooth operation of AV systems in dynamic across all AV equipped spaces, supporting the successful delivery of learning and teaching activity, showcasing and live events
Help lead and motivate the AV and Learning Technology teams, acting as a point of reference and escalation, while fostering knowledge-sharing across both technical and academic communities
Support the management of AV development projects, ensuring that services continue to meet the needs of our diverse and creative user base

Fulltime

New

Senior Specialist IT

This role is a chance to become the go‑to technology partner for Baxter’s execut...

Location

United States , Deerfield

Salary:

104000.00 - 143000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

ServiceNow, Windows OS, Endpoint hardwares
Collaboration tools: Teams, Zoom, Webex, OneDrive, AppSpace
Administrative platforms: Cassinfo, Workday, Adobe Admin
Familiarity with remote support tools and enterprise mobility management
Knowledge of network fundamentals and troubleshooting
Strong understanding of ITIL processes and incident management
Experience with VIP support in a corporate environment
Superb communication and interpersonal skills for executive interaction
Strong documentation and process improvement skills
Ability to travel occasionally for off-site executive meetings and events

Job Responsibility

Provide on‑site IT support for Baxter’s Deerfield corporate headquarters
Deliver 24/7 white‑glove support to executives, board members, and VIP users
Troubleshoot Windows, MacOS, mobile devices, AV systems, Cisco Telepresence, printers, and network‑related issues
Lead white‑glove onboarding for new executive hires and ensure a seamless technology experience
Support on‑site and off‑site board meetings, leadership meetings, earnings calls, and major corporate events
Manage SharePoint sites and assist with process improvements that elevate VIP support
Drive adoption of new technologies and contribute innovative ideas for hardware and software usage
Mentor IT team members and collaborate with partners across Deerfield, Round Lake, and global sites
Oversee asset management, print server queues, software upgrades, and root‑cause analysis for recurring issues
Provide AV and IT setup for town halls and other high‑visibility corporate events

What we offer

Paid Time Off
Employee Heath & Well-Being Benefits
Continuing Education/ Professional Development
Support for Parents
Employee Assistance Program
medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts

Fulltime

IT Support Specialist

Capstone IT is hiring an End User Support Technician to provide day-to-day deskt...

Location

United States , Kansas City

Salary:

25.00 - 27.00 USD / Hour

Capstone IT Staffing

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Working knowledge of computer hardware and operating systems
Ability to troubleshoot and resolve technical issues
Strong written, verbal, and listening communication skills
Analytical, detail-oriented, and well organized
Ability to work independently and collaboratively within a team environment
Self-starter with the ability to manage assigned work and priorities

Job Responsibility

Provide technical assistance and issue resolution with strong emphasis on customer support, teamwork, urgency, and follow-through
Image, configure, install, repair, upgrade, and maintain desktop and laptop computer systems
Troubleshoot hardware and technical incidents to identify root cause and resolution
Resolve tickets assigned individually or through a shared group queue, delivering timely customer support
Provide in-person and remote technical support to end users
Resolve tickets within the ServiceNow Support queue while meeting department specifications and SLAs
Deliver high-quality customer service through detailed and accurate ticket documentation
Perform inventory of devices and track assignments to individual users
Assist customers with installation of new software packages in compliance with licensing requirements
Perform new hire desk setups, including equipment deployment and connectivity

Fulltime

TechOps Specialist / IT Support Specialist

We are looking for an ambitious, motivated and knowledgeable TechOps Specialist ...

Location

United Kingdom , London

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

3-5+ years in IT support or systems administration
Strong MacOS experience in a fast-paced or startup environment
Comfort with endpoint management tools, MDM systems (e.g., Jamf), and troubleshooting across Mac hardware/software
Highly organized with a systems-oriented mindset
Bias for action and ability to troubleshoot, solve problems, and follow through independently
Friendly, clear communicator who can help teammates quickly and patiently

Job Responsibility

Serve as the first line of defense for employee IT issues, with deep focus on macOS troubleshooting, application support, and network connectivity
Own the full device lifecycle—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users
Interface with vendors for repairs, warranty claims, and AppleCare tracking
Manage inventory of peripherals and maintain conference room AV systems to ensure smooth daily operations
Set up laptops and essential software for new hires, delivering a seamless onboarding experience
Monitor hardware aging and coordinate refresh cycles to stay ahead of team needs
Support software installs, device shipments, office moves, and other day-to-day IT coordination needs

Fulltime

IT Support Specialist

Fluent, Inc. (NASDAQ: FLNT) is a global data-driven performance marketing compan...

Location

United States , New York

Salary:

67000.00 - 85000.00 USD / Year

Fluent, Inc

Expiration Date

Until further notice

Requirements

3+ years of experience in an IT Support, Desktop Support, or IT Service role, preferably in a fast-paced corporate or tech-enabled environment
Strong hands-on experience supporting both macOS and Windows environments at an enterprise level, as well as iOS and Android
Demonstrated experience administering and supporting Okta (IAM), including user lifecycle management, MFA, and SSO integrations
Proven ability to deliver exceptional customer service, with a user-first mindset and strong interpersonal communication skills
Experience with Workspace ONE and other endpoint management tools (e.g., Jamf, Intune, Kandji, or similar) and device lifecycle management
Solid troubleshooting skills across hardware, operating systems, SaaS applications, and identity/access issues
Experience supporting employee onboarding and offboarding workflows with attention to detail and security best practices
Ability to work independently, prioritize tasks effectively, and take initiative without constant supervision
Strong written communication skills, with experience creating clear and usable technical documentation
Willingness and ability to provide on-site support in the NY Office

Job Responsibility

Provide on-site and remote technical support for Fluent employees, with primary coverage for the New York office and remote users as needed
Deliver a high level of customer service, acting as a trusted IT partner by communicating clearly, setting expectations, and following issues through to resolution
Support and troubleshoot macOS, Windows OS, iOS, Android, and associated hardware, including laptops, desktops, mobile devices, peripherals, and conferencing equipment
Administer and support endpoint management tools for provisioning, configuration, patching, security enforcement, and lifecycle management of devices
Serve as a primary administrator and escalation point for Okta (IAM), including: User provisioning and deprovisioning, Group and role-based access management, MFA support and troubleshooting, Application integrations and SSO support
Own and execute employee onboarding and offboarding processes, ensuring timely device setup, access provisioning, documentation, and secure access removal
Create, maintain, and improve IT documentation, including SOPs, onboarding guides, knowledge base articles, and internal support processes
Actively identify recurring issues, process gaps, or inefficiencies and proactively propose and implement improvements to IT operations and user experience
Collaborate with the broader IT team on projects related to system upgrades, security initiatives, office technology improvements, and operational scalability
Support office technology needs, including AV systems, meeting room setups, printers, and network connectivity (Wi-Fi, VPN, basic network troubleshooting)

What we offer

Competitive compensation
Ample career and professional growth opportunities
New Headquarters with an open floor plan to drive collaboration
Health, dental, and vision insurance
Pre-tax savings plans and transit/parking programs
401K with competitive employer match
Volunteer and philanthropic activities throughout the year
Educational and social events
The amazing opportunity to work for a high-flying performance marketing company

Fulltime

AV Support Specialist

Robert Half

Location:
United States , Dallas

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2025

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