CrawlJobs Logo

Atlassian Confluence Administrator / Support Specialist

https://www.bosch.pl/ Logo

Robert Bosch Sp. z o.o.

Location Icon

Location:
Poland , Łódź

Category Icon

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided

Job Description:

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we enjoy our work, we inspire each other, we provide equal growth opportunities for all team members, all roles are represented in all countries. We grow together!

Job Responsibility:

  • Provide IT support, Configuration, maintenance, and administration of Atlassian Confluence
  • Be a technical expert on tool usage, standard methodologies, and implementation
  • Prepare the knowledge base article for the new support cases for future reference
  • Evaluate and manage the usage of Atlassian add-ons / plugin to meet team and business needs
  • Identify performance bottlenecks and gaps between current and desired end states
  • Work with the team to ensure consistent performance
  • Troubleshoot and fix technical issues
  • Assist in the delivery management processes and enforcement
  • Communicate and collaborate with internal/external teams and relevant stakeholders

Requirements:

  • Min. 5+ years of experience in IT industries with at least 3 years’ experience in administrating Atlassian Confluence
  • Experience with configuring and supporting integration using development tools on Confluence
  • Comprehensive understanding of SDLC, ITIL, and Agile Frameworks
  • Excellent interpersonal skills and communication, both written and spoken
  • Strong facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
  • Solid work ethic and the ability to work with diverse teams across different time zones
  • Ability to take care of multiple tasks and adapt to changing priorities
What we offer:
  • Competitive salary + annual bonus
  • Hybrid work with flexible working hours
  • Referral Bonus Program
  • Copyright costs for IT employees
  • Private medical care and life insurance
  • Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
  • Prepaid Lunch Card
  • Number of benefits for families (for instance summer camps for kids)
  • Non working day on the 31st of December

Additional Information:

Job Posted:
April 24, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Atlassian Confluence Administrator / Support Specialist

Atlassian Confluence Administrator / Support Specialist

At Bosch, we shape the future by inventing high-quality technologies and service...
Location
Location
Poland , Łódź
Salary
Salary:
Not provided
https://www.bosch.pl/ Logo
Robert Bosch Sp. z o.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Min. 5+ years of experience in IT industries with at least 3 years’ experience in administrating Atlassian Confluence
  • Experience with configuring and supporting integration using development tools on Confluence
  • Comprehensive understanding of SDLC, ITIL, and Agile Frameworks
  • Excellent interpersonal skills and communication, both written and spoken
  • Strong facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
  • Solid work ethic and the ability to work with diverse teams across different time zones
  • Ability to take care of multiple tasks and adapt to changing priorities
Job Responsibility
Job Responsibility
  • Provide IT support, Configuration, maintenance, and administration of Atlassian Confluence
  • Be a technical expert on tool usage, standard methodologies, and implementation
  • Prepare the knowledge base article for the new support cases for future reference
  • Evaluate and manage the usage of Atlassian add-ons / plugin to meet team and business needs
  • Identify performance bottlenecks and gaps between current and desired end states
  • Work with the team to ensure consistent performance
  • Troubleshoot and fix technical issues
  • Assist in the delivery management processes and enforcement
  • Communicate and collaborate with internal/external teams and relevant stakeholders
What we offer
What we offer
  • Competitive salary + annual bonus
  • Hybrid work with flexible working hours
  • Referral Bonus Program
  • Copyright costs for IT employees
  • Private medical care and life insurance
  • Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
  • Prepaid Lunch Card
  • Number of benefits for families (for instance summer camps for kids)
  • Non working day on the 31st of December
  • Fulltime
Read More
Arrow Right

Application Support Specialist

Join a dynamic team that powers business-critical applications for a global orga...
Location
Location
Philippines , Manila
Salary
Salary:
Not provided
rimes.com Logo
Rimes Technologies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong experience with Atlassian Suite (Cloud): Jira Software, Jira Service Management (including Assets), Confluence, Tempo
  • Skilled in Jira Service Management client portal configuration and workflow automation
  • Working knowledge of Atlassian add-ons such as Automation for Jira
  • Familiarity with Agile methodology lifecycle
  • Process governance or strong automation workflow knowledge
  • Excellent verbal and written communication, self-starter attitude, and collaborative mindset
  • Experience: 2–4+ years of relevant experience
Job Responsibility
Job Responsibility
  • Provide quality system administration support for Jira, Jira Service Management, Confluence, and associated add-ons and integrations
  • Manage Jira projects, users, permissions, screen schemes, notification schemes, custom fields, workflows, and workflow functions
  • Evaluate and configure Jira and Confluence plug-ins, including licensing, testing, installation, and setup
  • Install and configure custom Jira add-ons to enhance capabilities (e.g., Automation for Jira)
  • Establish standards, best practices, and governance for Jira and Confluence management
  • Provide technical support for dashboards, projects, issues, queries, workflows, and reports
  • Develop advanced JQL queries for dashboards, filters, and reports
  • Create automated scripts and triggers using REST API (nice to have) and Webhooks (required)
  • Perform Jira instance migrations and collaborate with Atlassian support for issue resolution
  • Partner with stakeholders to gather requirements and optimize business processes
What we offer
What we offer
  • Transportation & Rice Allowance
  • 20 Days Annual Leave (Pro-rated)
  • 2 Days Volunteer Day
  • Employee Assistance Program: Mental Health Support
  • Life Insurance and Optional Pension Plan: Upon regularization
  • Family Benefits: Medical Reimbursement, Medical and Dental (HMO)
Read More
Arrow Right

Team Lead IT Support

As Team Lead IT Support, you will play a key role in ensuring seamless day-to-da...
Location
Location
Germany , Munich
Salary
Salary:
Not provided
westwing.com Logo
Westwing Group SE
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience as Technical Lead, IT Administrator or System Analyst for 3 to 5 years
  • Completed education in IT or related field
  • Direct experience administering Atlassian Cloud (Jira Service Management and Confluence), including service desk and space configuration
  • Hands-on experience with Microsoft and Google workplace hybrid/SaaS ecosystems
  • Practical experience managing identity and access management across multiple SaaS platforms
  • Solid understanding of IT infrastructure, networking, and security fundamentals
  • Highly organised with strong prioritisation and documentation skills
  • Excellent analytical, problem-solving and communication skills
  • Capacity to travel sporadically to EU company locations
  • Fluency in written and spoken English
Job Responsibility
Job Responsibility
  • Act as technical escalation point for complex or non-standard IT issues
  • Lead, coach and foster strong collaboration within your IT support team
  • Ensure proper user accounts onboarding, access management, role changes and offboarding
  • Coordinate task allocation, workflows and operational coverage to ensure continuous IT and SaaS product support, covering access management and routine operational requests via IT service desk web portals
  • Support Atlassian Jira Service Management and Confluence, including service desk setup, request type configuration, automation rules and space creation
  • Identify and promote opportunities for automation and AI-assisted workflows to streamline IT and SaaS support operations
  • Implement improvements and solutions related to IT support based on business needs, in close collaboration with IT Administrators, Network Engineers and IT Security Specialists
  • Promote technology and process standardisation across IT support operations and ensure adherence to standards and access control models
  • Conduct ad-hoc operational reporting, including insights, plans and recommendations
  • Review IT asset software and hardware inventory and spare or stock levels across country locations
What we offer
What we offer
  • A high-performance culture built on trust, feedback and collaboration
  • An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone
  • A flexible hybrid setup with ideally 3 office days per week
  • A competitive compensation package including salary, benefits, and equity
  • 30 days of paid holiday
  • A beautiful, centrally located, dog-friendly office with inspiring spaces, a sunny terrace, and good food
  • Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands, 10% Family & Friends discount, plus special-occasion vouchers
  • Wellbeing support through mental health resources, sports memberships, and preventive care
  • Sustainable mobility options with discounted public transport and JobRad
  • Support for working parents, including our on-site Westwing Wichtel daycare and a partnership with multilingual provider Elly & Stoffl
  • Fulltime
Read More
Arrow Right

Software Support Specialist

We are now expanding our Platform Team and seeking a Software Support Specialist...
Location
Location
Australia , Melbourne; Sydney
Salary
Salary:
Not provided
lgt.com Logo
LGT Gruppe Holding AG
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3 years’ experience in application support, production support, platform operations, or similar
  • Wealth management or financial services knowledge is essential
  • Strong analytical/investigative skills with the ability to dig into the “why”, not just the “what”
  • Experience supporting integrated systems, APIs, operational workflows, and data‑related issues
  • Excellent communication skills with an ability to educate users rather than simply fix issues
  • Advanced Excel skills (macros highly regarded)
  • Ability to work independently and manage competing priorities
  • Curious mindset, continuous improvement attitude, willingness to take ownership
  • Experience using or administering: Atlassian (JSM, Jira, Confluence), DocuSign, Avaloq or similar wealth/portfolio systems, Client portal platforms
Job Responsibility
Job Responsibility
  • Provide support, maintenance and troubleshooting across key applications used by advisers, operations and front‑office teams
  • Act as the administrator for Atlassian tools, including building workflows in Jira Service Management, configuring projects, and updating processes to enable the business
  • Manage and investigate application issues (low‑volume, high‑quality tickets), analyse root causes, and educate users on how to prevent future problems
  • Support wealth management–focused systems (e.g. client portal, Avaloq, CRM, document management platforms)
  • Maintain and uplift operational documentation using Confluence
  • Work flexibly to support stakeholders across Australia and occasionally Singapore
  • Escalate issues appropriately while working independently and managing your workload with ownership and dedication
  • Build strong relationships and translate technical information into business‑friendly language
  • Collaborate with vendors, operations teams, and the Platform/DevOps team to optimise system performance
What we offer
What we offer
  • Join a globally respected private wealth organisation with strong growth in Australia
  • Work across a broad ecosystem of applications — the scope will grow as our platform expands
  • A collaborative, values‑driven culture where your expertise is trusted and your ideas matter
  • Flexibility and autonomy — no repetitive helpdesk queues
  • Fulltime
Read More
Arrow Right
New

IT Operations Specialist – Sales, MRO & Training

An opportunity for an IT Operation Specialist for Spares, MRO and Training domai...
Location
Location
Spain , Albacete
Salary
Salary:
Not provided
airbus.com Logo
Airbus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant experience (3 to 5 years minimum) in a similar position (Ops, Production Engineer, Technical Service Delivery Manager)
  • Expertise in ServiceNow (Incident management, Change management, CMDB)
  • Basic knowledge of administration of Windows or other OS Server, understanding of virtualized environments
  • Ability to manage routine database operations and optimization (SQL Server or equivalent)
  • Broad knowledge of infrastructure concepts (Active Directory, Load balancing F5, Firewall rule management)
  • Mastery of the Atlassian suite (JIRA, Confluence) for project management and documentation
  • Excellent communication skills, both written and verbal
  • Ability to work under pressure and manage multiple topics simultaneously
  • Rigorous, autonomous, good team spirit and customer orientation
  • Advanced level in English
Job Responsibility
Job Responsibility
  • Secure the daily 'IT Run' operations: supervision of incidents, steering of technical support (Level 2/3), and coordination of resolutions
  • Manage actions for mitigation in case of non- fulfillment in agreement with the product manager
  • Act as the primary point of contact for our managed service providers: steering operations, validating changes (Change Management), and monitoring interventions
  • Guarantee compliance with Service Level Agreements (SLAs) regarding business stakeholders
  • Manage the technical lifecycle of products: monitoring obsolescence (OS, Middleware, DB) and managing version upgrades
  • Manage and keep up-to-date security certificates and service accounts
  • Participate in database optimization operations and routine server administration
  • Help the application owner to audit the current organization, identify bottlenecks, and propose continuous improvement plans
  • Implement and monitor Performance KPIs: MTTR (Mean Time To Recovery), SLA compliance, incident volume, platform availability
  • Ability to foresee technical challenges and proactively propose solutions
What we offer
What we offer
  • Vacation days plus additional days-off along the year (Apróx. 35 days per year in total)
  • Attractive salary
  • Hybrid model of working
  • Collective transport service subject to working calendar/home location
  • Life insurance
  • Health insurance
  • Employee stock options
  • Retirement plan
  • Study grants
  • On-site facilities (among others): free canteen, kindergarten, medical office
  • Fulltime
Read More
Arrow Right
New

Senior SQL Database Administrator

Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
8000.00 - 14000.00 MYR / Month
https://www.randstad.com Logo
Randstad
Expiration Date
March 08, 2026
Flip Icon
Requirements
Requirements
  • At least 4-5 years of Microsoft SQL Server database administration experience
  • Preferably having experience in 1 other database technology tool as well
  • Knowledge of database management systems
  • Good communications skills
  • Bachelor Degree
Job Responsibility
Job Responsibility
  • Maintains development, production, and multiple testing environments
  • Performs upgrades of databases, adding new structures or elements
  • Provides use of data access tools and techniques to enable information access by business users
  • Assists in the installation, configuration, and maintaining of the database management systems software
  • Implements database backup and recovery procedures
What we offer
What we offer
  • Medical insurance and hospitalization coverage
  • Attractive performance bonus structure
  • Be able to use the latest cloud and digital technologies in the market
Read More
Arrow Right
New

Software Project Manager

A reputable company in the tech space is looking for a Software Project Manager ...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
10000.00 - 12000.00 MYR / Month
https://www.randstad.com Logo
Randstad
Expiration Date
March 08, 2026
Flip Icon
Requirements
Requirements
  • At least 5 years of experience
  • Full cycle implementation project exposure
  • Prior experience as an web developer or mobile developer
  • Team management experience is highly preferred
  • Strong ability in project planning and vendor management
  • Bachelor's or equivalent in Computer Science
Job Responsibility
Job Responsibility
  • Responsible for the full-cycle delivery of large-scale projects utilising the best Agile practices
  • Ensure that the scope of work, budget, and timeline are all in place before delivery
  • Oversee a current team of developers to ensure software quality
  • Communicate with product teams to craft out project plans for future enhancements
Read More
Arrow Right
New

Sap sf/hcm consultant for europe mncs

To execute configuration, deployment, customization & maintaining SAP SF modules...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
10000.00 - 15000.00 MYR / Month
https://www.randstad.com Logo
Randstad
Expiration Date
March 07, 2026
Flip Icon
Requirements
Requirements
  • Able to speak any Chinese language (Mandarin / Cantonese or others)
  • At least 5 years of working experience in SAP SF / HCM implementation, enhancement and/or support project
  • Strong HR business processes and able to further improve HR operational processes within regional and global basis
  • At least 1 full cycle end to end implementation of SAP SF / HCM is an added advantage
  • Working exposure / certification in either one of these submodules: EC / Payroll / Compensation & Benefits / LMS / Succession is an added advantage
  • Experience in Project Management (e.g., Agile / Waterfall) or Team Lead is an added advantage
  • SAP S/4HANA experience is an added advantage
  • Global / regional support / project experience is an added advantage
  • Someone within FnB industry is preferred
  • Diploma is required
Job Responsibility
Job Responsibility
  • Execute configuration, deployment, customization & maintaining SAP SF modules
  • Understand and analyze business requirements related to SAP SF while continously improving business processes & collaborating with different stakeholders
  • Identify key business processes and pain points of the customized solutions
  • Address specific business needs and requirements
  • Develop comprehensive solution designs, considering factors such as scalability, efficiency, and industry best practices
  • Lead & work together with other project stakeholders to facilitate seamless integration and implementation of SAP SF
  • Conduct system testing to validate the functionality and performance of SAP SF
  • Identify and troubleshoot any issues or discrepancies, implementing optimizations to enhance system efficiency and reliability
  • Become SAP SF consultant, together with internal Project Manager, Key Business Users, Business Analyst, Functional & other Technical Consultants / programmers as well as appointed vendors within SAP SF regional project implementation, enhancement / support role
What we offer
What we offer
  • 19% EPF
  • Medical for all family members
  • Performance Bonus (up to 3 months)
  • Other fixed & claimable allowances
  • Other great benefits
Read More
Arrow Right