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Associate Resourcing Administrator

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Social Value Portal Ltd

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Location:
United Kingdom , Guildford

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Contract Type:
Not provided

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Salary:

24200.00 - 25500.00 GBP / Year

Job Description:

As our Associate Resourcing Administrator you'll play a vital role in supporting the delivery of high-stakes qualifications that impact more than one million young people each year in the UK and overseas. Working at scale, in a fast-moving environment, you will help ensure that the right expertise is in place at the right time so that results are delivered with confidence, fairness and quality. This is an opportunity to use your organisational skills, curiosity and resilience in a role where your work has real-world impact. In this role, you will be part of the Associate Resourcing team, responsible for building and sustaining a large community of examiners and moderators who mark and award AQA qualifications. Your work will help ensure that assessments are delivered smoothly and that high standards are consistently met. You will work closely with colleagues across our scheduling, training, standardisation and marking teams, helping to forecast demand, manage risk and support a positive experience for every associate working with AQA. By doing so, you will directly support AQA's mission to enable students of all abilities to fulfil their potential.

Job Responsibility:

  • Ensuring a sufficient number of suitably skilled associates are invited, contracted and allocated so that all assessment activity is delivered to schedule
  • Managing resourcing activity across multiple components, using data and management information to monitor demand, identify risks and put effective contingency plans in place
  • Providing a high-quality service to associates and internal stakeholders through clear communication, accurate administration and timely issue resolution

Requirements:

  • Experience in a customer-facing role, with the ability to build positive, professional relationships
  • Confidence working with systems, spreadsheets and data, and using information to make informed decisions
  • The ability to balance multiple priorities and manage competing deadlines effectively
  • Resilience and tenacity, with the motivation to keep going when plans change or challenges arise
  • Curiosity and a desire to improve how things work, with an interest in making processes simpler and more effective
What we offer:
  • The opportunity to contribute to work that supports learners and educators on a national and international scale
  • Exposure to large-scale operational activity and collaboration across multiple teams
  • Opportunities to develop your skills in data analysis, stakeholder management and continuous improvement
  • A culture that values teamwork, learning and shared success

Additional Information:

Job Posted:
February 08, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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