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The GoFundMe team in the UK is searching for our next Associate Communications Manager to join our growing team in London. This role will help build and execute the local communications and earned media strategy while supporting broader regional initiatives. The primary focus of this role is to amplify the voices and stories of fundraisers on our platform, showcasing the incredible help they are delivering across communities in the UK and globally.
Job Responsibility:
Monitor and identify impactful fundraisers in real-time, working with organisers to amplify their stories
Support the UK communications team by developing and implementing strategies to share crowdfunding trends and data with national and regional media outlets
Assist with managing GoFundMe's owned social media channels, ensuring engaging and consistent content that builds audience reach and platform awareness
Support the development of communication metrics and reporting, contributing ideas to improve efficiency and meet targets
Work closely with global colleagues to align on cross-regional communications initiatives and shared goals
Monitor UK news cycles, social platforms, and digital sources to identify emerging trends and breaking stories that align with GoFundMe campaigns
Build and maintain relationships with journalists to generate positive media coverage for the platform
Respond to media enquiries with professionalism and agility
Requirements:
Degree or equivalent experience in communications, public relations, journalism, or a related field
3+ years’ professional experience in communications or media
A strong self-starter with excellent time management skills and attention to detail
A creative thinker with the ability to identify and pitch compelling stories
Natural curiosity, sound judgment, and openness to feedback when learning new processes
Comfortable handling sensitive conversations with care, discretion and diligence
Skilled in social media management, with a good understanding of platforms like X, Instagram, LinkedIn and TikTok
Strong written and verbal communication skills, with the ability to craft engaging content tailored to different audiences
Comfortable working in a fast-paced, team-oriented environment
What we offer:
Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year
Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere
Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together
Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits
Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being
Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow
Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups
Community Engagement: Make a difference through our volunteering program