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Are you a natural leader with a passion for retail and delivering outstanding customer experiences? We're looking for a confident and motivated Assistant Store Manager to help drive the success of our ILAC Store in Ireland. In this hands‑on role, you’ll play a key part in running the store day‑to‑day, inspiring the team, and ensuring every customer enjoys a world‑class LFC shopping experience.
Job Responsibility:
Open and close the store, carry out till counts, investigate, resolve, action or escalate any till losses or discrepancies, cashing up, safe counts, banking and manage Securicor collections
Manage the shopfloor and back-office areas, including queues, customer issues, stock availability issues and printing issue
Ensure all deliveries are received and processed in most efficient manner and the shopfloor is commercially merchandised
Provide the store team with direction and guidance to complete daily tasks and achieve targets
In conjunction with the Store Manager, manage the store team’s performance daily and manage any store and/or staff issues to successful conclusion
Support the Store Manager to ensure that your store is effectively resourced to meet the needs of the store and customer base at key trading times including planning rotas and the recruitment of employees
Make decisions that will generate sales and enhance store profitability
Complete all paperwork and store actions to deliver consistent results above the retail benchmark for Store Compliance Audits
Deliver refresher training to the existing store team, whilst supporting the induction and training of new store team members
Coordinate shopfloor moves and any promotional activities and product launches, for example Kit launch and taking responsibility for any key actions in preparation for match days
Oversee the transfer of stock to other stores or the Distribution Centre, ensuring all paperwork is completed and the stock is tracked
Oversee the completion of stock counts and stock takes
Undertake all tasks in accordance with our retail standards and to participate in regular meetings and training
Requirements:
Experience in a managerial or supervisory role within a retail environment
Confident motivating, coaching and leading a team to success
Understanding of KPIs and how to use them to drive performance
Commercially aware with strong product knowledge and a passion for creating standout customer experiences
Strong numerical, analytical and problem‑solving skills
Detail‑driven, organised, and comfortable making operational decisions in a fast‑paced environment
Can work flexibly to meet the needs of the store
What we offer:
Commitment to equality, diversity and inclusion
Proud of achievements in equality and diversity
Recognised as a leader in equality and diversity on and off the pitch
Committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all