Assistant Spa Manager Job at Four Seasons (Teton Village, Wyoming)

Assistant Spa Manager

Four Seasons

Location:
United States of America , Teton Village, Wyoming

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Assistant Spa Manager supports the Spa & Wellness Manager and Spa & Wellness Director in overseeing the daily operations and development of the spa. This role ensures the spa delivers exceptional guest experiences aligned with Four Seasons' luxury standards while maintaining operational efficiency. The Assistant Spa Manager fosters team morale, implements innovative solutions, and supports financial management, promotions, and events to ensure the spa remains a leader in the wellness industry.

Job Responsibility:

Oversee all spa and salon areas, including Front Desk, Wellness & Fitness Facilities, Locker Rooms, Relaxation Lounge, Treatment Rooms, and Retail spaces, ensuring they meet Four Seasons’ standards
Monitor equipment functionality and cleanliness, coordinating with housekeeping, laundry, and engineering to address any issues promptly
Ensure the integration of spa operations with hotel services, aligning with wellness trends and guest needs
Manage administrative duties, including requisitions, purchases orders, inventory control, and cost-effective usage of spa-related products, adhering to budgets
Interview, train, and supervise spa employees, fostering a positive and motivated work environment
Conduct performance evaluations, provide constructive feedback, and implement strategies to develop staff professionally
Host regular staff meetings to share hotel updates, policies, and strategies for enhancing sales and service
Ensure exceptional guest experiences by upholding the spa’s luxury service standards and responding promptly to feedback
Coordinate group bookings and conduct on-site spa tours for meeting planners and VIPs
Represent the spa in external events and activities that align with its philosophy and enhance its visibility
Manage retail operations, including creating purchase orders, organizing inventories, and ensuring products align with guest preferences and spa themes
Analyze sales trends and collaborate with the Spa Manager to identify opportunities for enhancing retail offerings
Assist in forecasting, budgeting, and tracking labour and expenses to maintain financial efficiency
Contribute to the planning and execution of PR events and internal and local promotions to drive guest engagement and revenue
Ensure adherence to Four Seasons’ Category One and Two Work Rules and Standards of Conduct
Participate in internal standards testing and support various departments to maintain operational excellence
Promote safety awareness and maintain a hazard-free environment for both staff and guests

Requirements:

Passion for the health and wellness industry, with a commitment to luxury guest experiences
Superior communication and interpersonal skills, with proficiency in English
additional languages are an asset
Exceptional organizational skills with the ability to prioritize tasks in a dynamic environment
Proven ability to motivate, inspire, and develop individuals and teams
Creativity and innovative thinking, with a proactive approach to problem-solving
Knowledge of hotel and spa software systems, enhancing operational efficiency
2-4 years of supervisory or management experience in a club or spa setting
A degree in hospitality management, wellness, or a related field, or equivalent professional experience
Successful candidates must possess legal work authorization in the United States

What we offer:

Discounted housing available
Employee Travel Program
Medical, dental and vision insurance for you and your family
5 Weeks PTO
Retail, spa and F&B discounts
Free Employee Cafeteria meals
Free uniform dry cleaning
Discounted/transferable ski passes
Free ski storage

Additional Information:

Job Posted:
February 16, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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