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Assistant Spa Manager

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Four Seasons

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Location:
Spain , Illes Balears

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The Spa Assistant Manager supports the day-to-day operations of the spa, ensuring an exceptional guest experience, smooth team coordination, and adherence to service standards. This role assists the Spa Manager in supervising staff, managing schedules, maintaining operational excellence, and driving revenue through outstanding service and team performance.

Job Responsibility:

  • Assist the Spa Manager in overseeing daily spa operations and ensuring high-quality guest services
  • Supervise spa staff, providing training and support to enhance their performance and service standards
  • Monitor inventory levels of spa products and equipment, assisting with ordering as needed
  • Address guest inquiries and concerns promptly to ensure satisfaction and resolve any issues
  • Collaborate with the management team to develop and implement spa promotions and programs

Requirements:

  • Leadership skills: Ability to assist the Spa Manager in overseeing daily operations and managing a team of therapists and spa staff
  • Strong customer service focus: Commitment to ensuring a high-quality guest experience, addressing concerns, and enhancing guest satisfaction
  • Spa and wellness knowledge: A solid understanding of spa treatments, products, and wellness services, with the ability to support the team in delivering top-notch services
  • Operational efficiency: Ability to help manage bookings, staffing schedules, and inventory to ensure smooth spa operations
  • Team management: Experience in supporting staff training, development, and performance management, ensuring the team meets high standards
  • Problem-solving abilities: Able to handle any issues that arise with guests or staff professionally and promptly
  • Attention to detail: Ensuring that the spa environment is clean, well-organized, and meets the luxury standards expected by guests
  • Strong communication skills: Capable of liaising with both the spa team and guests to ensure effective service delivery
  • Budget and revenue awareness: Ability to assist in managing spa revenue targets, costs, and ensuring profitability
  • Passion for wellness: A genuine interest in the spa and wellness industry, staying up-to-date with trends and innovations to continuously improve the guest experience
  • Candidates must hold a valid work permit that allows them to work legally in Spain
  • Work Experience: 2 Years
  • Degree: Professional /Technician
  • Languages: Spanish / English
  • Language Ability: High
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Dry Cleaning for business clothes
  • Complimentary Employee Meals
  • Discounts at our hotel restaurants
  • Discounts on local services
  • Possibility of accommodation and transportation to work (at a reduced cost)

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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