Assistant Site Manager, Fever

Fever

Location:
Germany, Berlin

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Experience Assistant Site Manager supports the manager's work and assists in daily operational management of the site, substituting for the manager in their absence. Key responsibilities involve administrative tasks, customer service, recruitment, inventory management, and business development efforts.

Job Responsibility:

handling calls from clients, suppliers, and partners
ability to monitor the activity indicators of a center
ensuring the proper use of the box office
collecting mail and managing invoices from clients or suppliers
drafting meeting summaries and sharing them with the team
participating in debriefing sessions with the manager to track progress
organizing brainstorming sessions with the team for specific goals
ensuring high-quality customer service and client satisfaction
assisting with recruitment, schedule development, and inventory management
supporting the onboarding, training, and integration of new hires
running different sessions during the week to set an example for on-site staff
assisting in growing the business by attracting new B2B & B2C customers, responding to enquiries, and ensuring satisfaction and consistent word of mouth
guaranteeing the venue is always a safe and welcoming place to visit and work in
maintaining great relationships with guests, suppliers and partners.

Requirements:

3+ years of experience in operations, hospitality, live entertainment, franchise management, or a related industry
an understanding of budgeting and controlling expenses and retail operations
leadership and management skills and ability to communicate effectively in oral and written communication
excellent planning and organizational skills
ability to manage multiple priorities simultaneously to ensure work is completed in a timely and productive manner
friendly, energetic, and enthusiastic personality
comfortable with technology and basic troubleshooting
ability to problem-solve and think quickly on your feet
ability to stand for extended periods of time
moderate level of physical ability is required
reliable transportation and ability to arrive on time for scheduled shifts
flexible schedule (evenings, weekends, and holidays may be required)
proficiency in Google Suite
strong commitment to equity, diversity, inclusion and accessibility
with the ability and commitment to work with diverse groups in terms of gender expression, race, sexual orientation, religion, ability, age, class and immigrant status
live entertainment experience and a certain passion for the brand
live events and/or theme park experience is a plus.

Nice to have:

live entertainment experience and a certain passion for the brand
live events and/or theme park experience

Additional Information:

Job Posted:
July 28, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Assistant Site Manager