This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Assistant Account Manager job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.
Job Responsibility:
Assist the Account Manager with all supervisory, training and operations functions at the assigned post
Coordinate all aspects (technical and managerial) of executing the security contract at the assigned location
Assign work tasks to Security Professionals and direct their work throughout the day
Supervise, motivate, coach and train Security Professionals
Evaluate the work performance of Security Professionals and make recommendations regarding assignments
Ensure Post Order manual and all other post and training information is being properly maintained and updated
Assist in conducting interviews and evaluating new employees
Conduct on-the-job training of new employees
Oversee all reports, logs and pass downs generated by and for the Security Department
Distribute communications and other information to Security Professionals
Manage and supervise all sub-units within the Security Department
Generate work orders for extra security coverage requests
Respond to minor incidents, ensuring appropriate action is taken and reports are properly completed
Identify any personnel problems occurring at posts and forward issues as appropriate
Make recommendations for counseling and/or disciplinary action
Respond to client or site emergencies as they arise
Maintain positive client/security relationships through frequent tenant/client contact and support
May occasionally perform Security Professional type job duties on an as-needed basis
Requirements:
Minimum high school diploma or equivalent
Minimum three (3) – five (5) years of professional-level experience required
Prior experience in the security industry, law enforcement and/or military required
Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
Must maintain current active status of Guard License at all times, and must carry the license at all times while on duty
Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record, a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required
Professional, articulate and able to use good independent judgment and discretion
Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently
Outstanding verbal and written communication skills required
Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required
Incumbent must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone or pager 24/7 for emergency response
Nice to have:
College education or business classes
Experience in scheduling, operations or other functions of security industry
Ability to write effective and concise reports in neat, legible handwriting is required
Working knowledge of Microsoft Office software and email
What we offer:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly
Welcome to CrawlJobs.com – Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
We use cookies to enhance your experience, analyze traffic, and serve personalized content. By clicking “Accept”, you agree to the use of cookies.