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We are currently looking for an Assistant Operations Manager to support our Operations Team in providing traffic and/or parking management services at iconic venues and high-profile events across London and South East/ East of England. The ideal candidate will be an ambitious individual, eager to take the next, or possibly the first, step in their operational management career; will thrive in working in an outside environment, in a fast-paced, exciting and dynamic sector; and will take pride in delivering an excellent service. Weekend working is likely to be a regular requirement, particularly over the Spring and Summer period.
Job Responsibility:
Supporting the Operations Managers in planning and delivering the required event services
Managing event day delivery either solo or as part of a wider operational management team
Cascading information to the frontline staff and the on-site operational teams
Provide excellent customer service for visitors, customers, external agencies and internal customers through planning and staff training
Develop and nurture strong, effective, professional relationships with clients and other key operational contacts
Identifying further commercial opportunities for CSP additional services
Requirements:
Previous experience of effective team management delivered through a casual / zero hours workforce
Operational / facilities management experience in providing multiple services, ideally within the events industry
Successful supervision of multiple services and small teams
The ability to prioritise, be proactive, take the initiative and work to deadlines
What we offer:
A 35 hour working week – working 5 days out of 7
Up to 25 days’ holiday (pro-rata – after qualifying service) plus Bank/Public Holidays
Pension scheme with excellent employer contribution
Private Medical Insurance (after a qualifying period)
Life insurance at 4x salary
Access to salary sacrifice schemes
A range of valuable medical and practical support services through an external Employee Assistance provider