Assistant Night Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
New Zealand, Auckland

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Assistant Night Manager position at Four Points by Sheraton Auckland, providing warm and lasting first impressions for guests, managing night operations, ensuring quality standards are met, handling complaints and conflicts, supervising staffing levels, and serving as property Manager on Duty in the absence of the Night Manager.

Job Responsibility:

Assist with all aspects of departmental operations which will create classic and timeless experiences
Manage night operations and ensure the quality and standards of the hotel are met
Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties
Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met
Be an expert on the hotel and the surrounding area, have a sense of the local to exceed guest expectations
Build and strengthen relationships with existing and new travellers to enable future bookings
Provide a warm and lasting first impression for guests on arrival and departure
Serve as the property Manager on Duty and oversee all property operations in the absence of the Night Manager

Requirements:

Experience with OPERA property management system or similar
Experience as part of a property Night team
Relevant experience in a similar managerial role
Full New Zealand Driver's License
Full and valid working rights in New Zealand
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude

What we offer:

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
mPerks reward and discount portal
Discounted on-site gym membership
Time off to pursue your passion through sabbatical leave
Paid leave during your birthday month
Internationally recognized training programs
Unlimited strategic development and exciting career opportunities within the Marriott International group
Employee Assistance Program
Employee Referral Incentives

Additional Information:

Job Posted:
October 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Assistant Night Manager