Assistant Night Manager Jobs

Assistant Night Manager

Apex Hotels Ltd

Location:
United Kingdom, Edinburgh

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

13.40 GBP / Hour

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Job Description:

Apex Hotels are looking for an Assistant Night Manager to join the Front Office Team. Reporting to the Night Manager, you will be responsible for the running of the property during the night. You will have a passion for delivering excellent customer service, show initiative and be a strong team player. Communication skills and staff management are key attributes. You will have a good knowledge of health and safety and security procedures. As Assistant Night Manager you will be responsible for delivering an excellent experience to all guests whilst ensuring that our guests are safe and secure throughout their stay.

Job Responsibility:

Be present in lobby and reception during peak times and support your team
Lead reception team to deliver exceptional arrival and departure experience, complete regular quality checks
Monitor and maintain safe and secure working environment for all hotel colleagues and guests, resolve and report any issues
Act on all guest feedback, positive and negative. Respond to Guest reviews and update guest profiles accordingly
Ensure compliance with all Apex financial, privacy, data security and H&S procedures
Walk about of the property and picking up on details which require attention as well as Health & Safety matters which need action
Ensure all procedures are followed and all night jobs are complete
Producing any nightly reports

Requirements:

Can deliver excellent standards
Uses initiative
Is self-aware and able to evaluate their own work
Has a customer service attitude
Has the ability to multi-task and provides excellent attention to detail
Holds a genuine desire to provide a Warmer Welcome to our guests
Previous experience of working within a Front Office/Nights environment at a Supervisory level is essential

What we offer:

29 days holiday
Training and development from day one
Employee events and celebrations
Inhouse company interactive employee communication APP
Entry to our state-of-the-art gym and pools
Healthy meals to enjoy while you're working
Access to an external Employee Assistance Programme
Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
£200 referral bonus when your friends or family join the team
Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
Involvement in our employee recognition schemes
Long service recognition
Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
50% discount in our restaurants
Cycle to Work Scheme
Discounted room rates for employees, friends, and family
Spa treatments and product discounts
Life Assurance cover

Additional Information:

Job Posted:
December 19, 2025

Expiration:
January 24, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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