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Are you passionate about delivering exceptional customer service and leading a dynamic team? Domino's in Coulsdon is looking for an enthusiastic and dedicated Assistant Manager to play a key role in our store’s success. This position is pivotal to ensuring smooth daily operations, maintaining high standards, and driving growth in our fast-paced environment.
Job Responsibility:
Support the Store Manager in overseeing daily store operations, ensuring efficiency and quality at every level
Lead, motivate, and develop a team to deliver excellent customer service and achieve store targets
Manage staff scheduling, training, and performance to maintain a productive and positive workplace
Maintain compliance with health, safety, and food hygiene standards
Handle customer enquiries and resolve issues promptly to ensure customer satisfaction
Assist with stock management, inventory control, and ordering supplies
Contribute to sales growth by implementing promotional activities and upselling techniques
Monitor financial performance, including cash handling and daily reconciliations
Requirements:
Previous experience in a supervisory or assistant manager role within catering, hospitality, or retail environments is highly desirable
Strong leadership skills with the ability to inspire and manage a team effectively
Excellent communication and interpersonal skills
Good organisational and time management abilities
Ability to work under pressure in a fast-moving environment
Knowledge of food safety regulations and health & safety standards
Flexibility to work evenings, weekends, and bank holidays as required
Passion for providing excellent customer service and promoting a positive team culture
What we offer:
Competitive hourly wage of £12.50 to £13.25, reflecting experience and skills
Opportunities for career progression within a leading global brand
Comprehensive training and development programmes
Employee discounts on Domino’s products
Supportive and friendly work environment
Statutory holiday entitlement and other contractual benefits