Assistant Manager, Saint-Louis

• Welcome clients with warmth and expertise, delivering personalized service aligned with Saint-Louis and Hermès standards
• Achieve individual and store sales objectives while contributing to overall business performance
• Analyze sales trends and propose actions to optimize results
• Train and inspire Bloomingdale’s team members to become ambassadors of Saint-Louis
• Build lasting client relationships through CRM follow-up, special orders, and outreach initiatives
• Ensure visual merchandising reflects the Maison’s aesthetic and Bloomingdale’s guidelines
• Partner with store teams and regional colleagues on events, product training, and reporting
• Oversee stock reception and maintain an organized back-of-house environment
• Provide customer communication, administrative or logistical support for showroom, e-commerce and back-office activities as needed

• 5+ years of experience in luxury retail, home décor or tabletop preferred
• Deep understanding of luxury client service and story-selling
• Strong communication and interpersonal skills
• ability to build trust and rapport
• Highly organized, detail-oriented, and adept at managing multiple priorities
• Proficient in Microsoft Office
• experience with POS or CRM systems is a plus
• Passion for design, craftsmanship, and the French art de vivre
• Flexible to work retail hours, including weekends and holidays
• Ability to lift up to 25lbs without assistance

experience with POS or CRM systems is a plus

• Commission and bonus incentives based on sales performance
• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
• Paid Parental leave and transition time
• 401(k) and Roth Retirement plan with company matching and profit sharing
• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
• Product discount and EAP resources
• Access to Calm App, Health Advocate, Family Building Support and more