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Assistant Manager for Restaurants at Marriott Executive Apartments Bengaluru UB City. Responsible for assisting in daily restaurant operations, menu planning, maintaining sanitation standards, and improving guest and employee satisfaction. Works in food and beverage service with supervisory responsibilities.
Job Responsibility:
Assist in daily supervision restaurant operations
Assist with menu planning
Maintain sanitation standards
Assist servers and hosts on the floor during peak meal periods
Improve guest and employee satisfaction
Determine training needs and implement plans
Handle employee questions and concerns
Monitor employee performance
Provide feedback to employees
Supervise daily shift operations
Participate in department meetings
Ensure proper supplies, equipment and uniforms for employees
Communicate food quality and service level issues
Ensure compliance with restaurant policies and standards
Monitor alcohol beverage service compliance
Achieve or exceed budgeted goals
Perform duties of restaurant employees as necessary
Open and close restaurant shifts
Interact with guests for feedback
Supervise staffing levels
Handle guest problems and complaints
Improve service performance
Set positive example for guest relations
Review comment cards and guest satisfaction results
Meet and greet guests
Conduct on-going training initiatives
Coach and counsel employees regarding performance
Provide information to supervisors, co-workers, and subordinates
Analyze information and evaluate results to solve problems
Requirements:
High school diploma or GED
4 years experience in the food and beverage, culinary, or related professional area
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the food and beverage, culinary, or related professional area
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