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We are seeking a dynamic and customer-oriented Outlet Assistant Manager to join our team in Jeddah, Saudi Arabia. As an Outlet Assistant Manager, you will play a crucial role in supporting the daily operations of our retail outlet, ensuring exceptional customer service, and driving sales performance.
Job Responsibility:
Assist the Outlet Manager in overseeing daily store operations and maintaining high standards of customer service
Support the implementation of sales strategies to meet and exceed targets
Manage and motivate staff, including training, scheduling, and performance evaluations
Ensure proper inventory management and stock control
Handle customer inquiries, complaints, and feedback professionally and efficiently
Maintain a clean, organized, and visually appealing store environment
Assist in financial management tasks, including cash handling and reporting
Implement and enforce company policies and procedures
Collaborate with the management team to identify areas for improvement and implement solutions
Step in for the Outlet Manager in their absence, ensuring smooth operations
Requirements:
2-3 years of management experience, preferably in an assistant manager role
Proven track record of delivering excellent customer service
Strong leadership skills with the ability to train, motivate, and manage a team effectively
Excellent problem-solving and decision-making abilities
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Bachelor's degree in Business Administration
In-depth knowledge of customer service best practices
Experience in inventory management
Flexibility to work hours, including evenings, weekends, and holidays as needed