Assistant Manager - Room Operations, Marriott Bonvoy

Assistant Manager - Room Operations

Marriott Bonvoy

Location:
United States, San Francisco

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

30.24 - 34.13 USD / Hour

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Job Description:

Entry-level management position that involves supporting Rooms Operations activities, including Housekeeping, Recreation, Laundry, and Concierge/Guest Services. Focuses on guest and employee satisfaction, operational excellence, and adherence to the Ritz-Carlton Gold Standards.

Job Responsibility:

Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties
Runs and reviews critical information contained in room operations reports
Understands the functions of the Recreation, Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations
Operates all department equipment as necessary and reporting malfunctions
Ensures employees have the proper supplies and uniforms
Understands night audit procedures and being able to comprehend and utilize reports as necessary
Understands and complies with loss prevention policies and procedures
Communicates performance expectations to employees in accordance with job descriptions for each position
Handles employee questions and concerns
Effectively schedules employees to business demands and tracks employee time and attendance.

Requirements:

High school diploma or GED
3 years experience in the guest services, front desk, housekeeping, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in the guest services, front desk, housekeeping, or related professional area.

What we offer:

Equal opportunity employer
Welcoming and inclusive work environment
Chance to be proud of the work you do
Access to a global team
Opportunities for professional growth.

Additional Information:

Job Posted:
September 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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