Assistant Manager - IT, Marriott Bonvoy

Marriott Bonvoy

Location:
India, Gorakhpur

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Supports the property’s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff.

Job Responsibility:

Supports the property’s technology Information Resources objectives
Supports all technology planning, decision-making, implementation, and maintenance
Interfaces with vendors, owners, and property staff
Uses computers and computer systems to set up functions, enter data, or process information
Monitors, verifies and manages the acquisition and maintenance of property based systems
Assists in analyzing information, identifying current and potential problems and proposing solutions
Maintains, inspects and repairs equipment
Inspects the equipment or the environment
Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis
Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times
Verifies solutions are consistent with the client's needs and brand specific IR environment
Administers and maintains mail and email
Maintains inventories and manages IT hardware/software
Provides Internet support and maintenance
Provides cable management support
Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status
Consults on specific application issues or hardware/software problems
Provides feedback to Lodging IR on application functional performance and system performance
Supports determining whether events or processes comply with laws, regulations, or standards
Monitors processes and evaluates information according to SOP and LSOP requirements
Enforces IR policies and standards protecting company hardware, software and other resources at the property
Develops specific goals and plans to prioritize, organize, and accomplish your work
Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements
Determines priorities, schedules, plans and necessary resources to complete property projects on schedule and according to specification
Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times
Verifies proper asset management
Performs on-site monitoring of all projects
Keeps up-to-date technically and applies new knowledge to your job
Demonstrates knowledge of job-relevant issues, products, systems, and processes
Provides technical expertise and support
Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person
Analyzes information and evaluates results to choose the best solution and solve problems
Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff
Manages vendors for property IT requirements functioning as escalation point for problem resolution

Requirements:

2-year degree from an accredited university in Information Technology, Computer Science, or related major
4 years experience in Information Technology, Computer Science or related professional area
OR 4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major
certified trainer
2 years experience in Information Technology, Computer Science, or related professional area

What we offer:

Equal opportunity employer
Access to opportunity
Valued and celebrated unique backgrounds of associates
Non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Additional Information:

Job Posted:
July 13, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Assistant Manager - IT