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Assistant Loss Prevention Supervisor position at Courtyard by Marriott Hong Kong Sha Tin, responsible for security operations, guest safety, emergency response, and team support in a hotel environment.
Job Responsibility:
Conduct key control audit
Monitor electronic key boxes
Issue/receive master keys, radios, and beepers
Patrol all areas of the property
Assist guests with room access
Monitor Closed Circuit Televisions and alarm systems
Respond to accidents and administer first aid/CPR
Assist guests/employees during emergency situations
Notify appropriate individuals of incidents
Defuse guest/employee disturbances
Complete incident reports
Resolve safety hazard situations
Escort unwelcome persons from property
Report to scenes of vehicle accidents/thefts
Complete Loss Prevention shift summary/daily activity report
Maintain confidentiality of reports/documents
Provide paperwork for medical treatment
Type, proofread, and copy security reports
Assist in training and motivating employees
Assign and ensure work tasks completion
Requirements:
High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to read and visually verify information
Ability to visually inspect tools, equipment, or machines
Ability to use computers and/or point of sale systems
Physical ability to move at required speed (run, walk, jog)
Stand, sit, or walk for extended periods
Lift, carry, push, pull objects up to 50 pounds without assistance
Grasp, turn, and manipulate objects requiring fine motor skills
Move through narrow, confined, or elevated spaces
Move over sloping, uneven, or slippery surfaces
Reach overhead and below knees, including bending, twisting, pulling, and stooping
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