Assistant Learning & Development Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
Vietnam, Ho Chi Minh City

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Assistant Learning & Development Manager will meet with managers to discuss staffing needs, develop learning strategies, design training materials, conduct training sessions, and assist in hiring and coaching employees. The role requires adherence to company policies, professional appearance, and excellent communication skills. The position is part of the Autograph Collection by Marriott International, which values unique experiences and individuality.

Job Responsibility:

Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications
Develop learning strategies and plans with management based upon deficiencies identified in a Needs Assessment
Design, develop, and produce training materials
Prepare for training classes
Design and create interactive training in various formats
Conduct stand-up training to groups of employees
Monitor and ensure departments are conducting safety training and orientation
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Follow all company and safety and security policies and procedures
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Speak with others using clear and professional language
Prepare and review written documents accurately and completely
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Ensure adherence to quality expectations and standards
Stand, sit, or walk for an extended period of time or for an entire work shift
Enter and locate work-related information using computers and/or point of sale systems
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

What we offer:

Equal opportunity employer
Access to opportunity
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Non-discrimination on any protected basis

Additional Information:

Job Posted:
July 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Assistant Learning & Development Manager