Assistant In Room Dining Manager, Marriott Bonvoy

Assistant In Room Dining Manager

Marriott Bonvoy

Location:
Australia, Brisbane

Category:
Gastronomy

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

W Brisbane is hiring an Assistant In Room Dining Manager who will oversee operations in the In Room Dining Department and Mix Bar. This position requires an experienced leader to deliver unforgettable guest experiences and maintain the highest standards of service. It includes responsibilities for training, compliance, operational excellence, and team culture.

Job Responsibility:

Assist with the daily operation of the In Room Dining Department and B&F operations, ensuring maximum guest satisfaction and profit contribution
Personally assist all guests by delivering on our Whatever/Whenever service promise
Ensures compliance with all Room Service policies, standards, and procedures
Helps to manage the delivery of amenity packages and VIP gifts
Conduct pre-service briefings with staff including: Group movement, guest feedback, GVV, VIPs, and product knowledge

Requirements:

Strong verbal and written communication skills with the ability to adapt and work well under pressure
A great understanding of, and adherence to, financial controls and administrative responsibilities
Identify training opportunities and assist the Assistant Beverage & Food Manager in training Talent according to W standards
Lead the team to be their best every day and maintain a positive work culture

What we offer:

Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
The best hotel training opportunities produced independently by W Brisbane and internationally recognised training programs by Marriott International
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Wellbeing & mindfulness programs to ensure you stay healthy
Employee Assistance Program
‘Great Places to Work’ certified

Additional Information:

Job Posted:
July 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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