Assistant Housekeeper, Marriott Bonvoy

Assistant Housekeeper

Marriott Bonvoy

Location:
Malaysia, Kuala Lumpur

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Assists in the oversight of the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained.

Job Responsibility:

Ensures guest room status is communicated to the Front Desk in a timely and efficient manner
Works effectively with the Engineering department on guestroom maintenance needs
Supervises the property general cleaning schedule
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
Inventories stock to ensure adequate supplies
Assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures
Assists in the ordering of guestroom supplies, cleaning supplies and uniforms
Supports and supervises an effective inspection program for all guestrooms and public space
Communicates areas that need attention to staff and follows up to ensure understanding
Ensures all employees have proper supplies, equipment and uniforms
Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals
Responds to and handles guest problems and complaints
Strives to improve service performance
Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met
Participates in the employee performance appraisal process, providing feedback as needed

Requirements:

High school diploma or GED
1 year experience in the housekeeping or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
no work experience required

What we offer:

Equal opportunity employer
Employee training and development programs
Participation in employee progressive discipline procedures

Additional Information:

Job Posted:
May 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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