Assistant Head Concierge Job at Marriott Bonvoy (London)

Assistant Head Concierge

The Assistant Head Concierge supports the Head Concierge in delivering exception...

Location

Italy , Venice

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

3–5 years of experience in a senior Concierge role within a luxury hotel environment
Strong communication, organizational, and problem-solving skills
Deep passion for hospitality and exceptional customer service
In-depth knowledge of the local area and ability to anticipate guests’ needs
Ability to remain composed under pressure and handle multiple priorities
A professional, poised, and polished presence that embodies the spirit of service excellence
You must possess the legal right to work in Italy
Have fluency in English and Italian

Job Responsibility

Assist in coordinating all Concierge operations, including Airport Greeters, Limousine Drivers, and guest service requests
Ensure the prompt and professional handling of guest messages, mail, packages, flowers, and other deliveries
Maintain strong knowledge of local attractions, dining, theatre, arts, cultural events, and leisure activities to provide expert recommendations and arrange tickets, tours, and reservations
Develop and maintain close rapport with frequent and VIP guests, ensuring that their preferences and expectations are consistently met and communicated to the Reservations and Front Office teams
Collaborate closely with the Front Desk, Reservations, Concierge and Bell Staff, to ensure seamless guest arrivals and departures
Lead, train, and motivate the Concierge team to deliver intuitive, guest-focused service at all times

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

New

Butler

The Butler is a dedicated ambassador of the Hotel, responsible for delivering hi...

Location

Italy , Rome

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Previous experience as a Butler, Guest Relations, or Front Office role in luxury or five-star hotels
Proficiency in hotel management systems and MS Office
Degree or diploma in Hospitality Management or related field is highly preferred
Fluency in English and Italian
knowledge of additional languages (French or others) is a strong advantage
Exceptional communication, interpersonal, and etiquette skills, with a strong service-oriented mindset
Ability to anticipate needs and solve problems effectively, even in high-pressure situations
High level of discretion, professionalism, and attention to detail
Flexibility to work shifts, including weekends, holidays, and nights when required
Legal right to work in Italy

Job Responsibility

Providing a warm, elegant, and professional welcome to guests, overseeing all aspects of their stay from pre-arrival stage to post departure
Anticipating guest needs and preferences, proactively offering bespoke services and personalized solutions
Coordinating closely with Front Office, Housekeeping, Maintenance, Concierge, Food & Beverage, and Spa departments to ensure flawless service delivery according to SOPs
Assisting guests with unpacking, packing, wardrobe care, pressing, and in-room dining arrangements when required
Managing guest requests, inquiries, and special arrangements in a timely, discreet, and efficient manner, ensuring full satisfaction
Monitoring room readiness, amenities, and presentation, ensuring consistent five-star luxury standards
Handling guest feedback and reporting any concerns or complaints immediately to the Butler Supervisor, Front Office Manager, or relevant Department Head
Promoting and upselling hotel services, facilities, and exclusive experiences to enhance guest satisfaction and maximize revenue
Maintaining detailed knowledge of guest preferences, Hotel services, facilities, events, pricing, and local attractions
Managing administrative tasks related to guest profiles, preferences, and service follow-ups

What we offer

A competitive salary package
ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
Learning & development: Opportunity to develop your talent and grow within your property and across the world

Fulltime

Beauty Concierge

The ideal Beauty Concierge candidate is detail oriented, results driven, and com...

Location

United States of America , Costa Mesa

Salary:

18.30 - 19.00 USD / Hour

Nordstrom

Expiration Date

Until further notice

Requirements

Ability to communicate clearly and professionally with coworkers and customers
Ability to suggestive sell and connect customers to salespeople
Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment
Strong decision-making and problem-solving skills
Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing and pulling
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Job Responsibility

Greet and direct customers
Assist customers with cosmetic inquiries/products and a variety of other services
Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions
Support store operations by being a general store resource for customers and employees
Maintain a high level of confidentiality
Make deliveries to customers

What we offer

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k
medical/vision/dental/life/disability insurance options
PTO accruals
Holidays

Fulltime

Beauty Concierge

Nordstrom is a leading American luxury department store chain renowned for its h...

Location

United States , Santa Ana

Salary:

18.30 - 19.00 USD / Hour

OysterLink

Expiration Date

Until further notice

Requirements

continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers
frequent use of hands for grasping, fine manipulation, pushing and pulling
handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head
regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
enthusiasm and a sense of adventure, see the glass as half full
accountability, initiative, and a high level of ownership
organizational skills, attention to detail, and ability to prioritize multiple tasks
a calm head in a busy retail environment
solid math, verbal, and written communications skills
Entry Level (1-2 years) experience

Job Responsibility

share your love of beauty trends and tell customers all about product knowledge
keep the customer experience quick, easy, and fun while helping customers uncover the great deals they’re looking for
keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
defuse customer situations and provide resolution in a timely and effective manner
work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day

What we offer

Medical
Vision
Dental
Retirement
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program

Parttime

Head Receptionist

Head Receptionist position in a leading organisation in the serviced office indu...

Location

United Kingdom , City of London

Salary:

35000.00 - 40000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Exceptional Customer Service
Strong organisational Skills
Proactive Problem Solver
Team Player
Professional demeanour

Job Responsibility

Staff Supervision: Lead, guide, and inspire the reception team while managing daily tasks to uphold the highest standards of professionalism
Client and Guest Management: Greet and welcome all visitors with a warm smile, directing them to the appropriate person or office and anticipating their needs
Administrative Support: Handle phone calls, take messages, manage incoming and outgoing mail, and assist with various administrative tasks as required
Front Desk Operations: Maintain a tidy, inviting reception area, ensuring all necessary supplies and materials are well-stocked and presentable
Concierge Support: Collaborate with a dedicated concierge team to provide a wide range of services for clients, from booking taxis to addressing other business requirements
Problem-Solving: Tackle any client queries or issues swiftly and efficiently, ensuring a smooth and positive experience for all

What we offer

Discretionary Bonus
25 Days Holiday + 8 Bank Holidays
Season Ticket Loan
Study Support

Fulltime

Director Operations

At Crescent Hotels & Resorts, we are a team of hospitality professionals that ar...

Location

United States , Mountain View

Salary:

Not provided

DoubleTree by Hilton Orlando at SeaWorld

Expiration Date

Until further notice

Requirements

Natural leader who demonstrates strength by motivating the team
Ability to provide guidance and leadership to the Rooms Division
Ensure consistent compliance with hotel policies and quality guest service
Maximize departmental profits
Indirectly offer supervision for the entire hotel
Make policies and develop plans for carrying out work programs
Act as General Manager in the General Manager’s absence
Implement and manage hotel’s daily quality process
Disseminate feedback from comment cards, guest satisfaction and service failure measurements
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication

Job Responsibility

Provide guidance and leadership to the Rooms Division
Ensure consistent compliance with hotel policies, and quality guest service while maximizing departmental profits
Indirectly offers supervision for the entire hotel as well as making policies and developing plans for carrying out work programs
Acts as General Manager in the General Manager’s absence
Implement and manage hotel’s daily quality process including goal communication, associate improvement, compliance with Crescent standards, service recovery and problem resolution
Disseminate feedback from comment cards, guest satisfaction and service failure measurements and coach accordingly
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate
Communicate both verbally and in writing to provide clear direction to staff
Assign and instruct Rooms Division Department Managers in details of work
Observe performance and encourage improvement

What we offer

Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
RSP/401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
Marriott Employee Room Rate Discount Program
Health & wellness programs
Best in class learning and development
Travel discounts

Fulltime

New

Senior HR Executive

We are looking for a seasoned HR Senior Executive to join our team in Johor Bahr...

Location

Malaysia , Johor Bahru

Salary:

5000.00 - 10000.00 MYR / Month

Randstad

Expiration Date

March 08, 2026

Requirements

Proven track record in manufacturing, engineering, construction background is highly preferred
Strong knowledge of the Employment Act
Resilient, detail-oriented, and capable of working in a fast-paced onsite environment
3 years experience
HR generalist, ER/IR, recruitment, payroll skills
College/Pre-University education

Job Responsibility

Manage end-to-end HR functions including recruitment, onboarding, and performance management
Oversee or execute end-to-end payroll processing
Identify training needs, coordinate programs, and manage HRD Corp/grant claims
Handle disciplinary matters, grievances, and ensure compliance with Malaysian Labor Laws and Industrial Relations Act
Assist in policy implementation and ensure HR practices align with manufacturing industry standards

New

Hr executive

Are you looking to build a solid foundation in HR within a fast-paced manufactur...

Location

Malaysia , Johor Bahru

Salary:

3000.00 - 6000.00 MYR / Month

Randstad

Expiration Date

March 08, 2026

Requirements

Ideally 1-2 years of total HR working experience, however recent graduates are welcome to apply
Prior experience in manufacturing, engineering and construction companies are a strong advantage
Skills: High level of accuracy in data entry and a basic understanding of the Malaysian Employment Act
Attitude: A fast and proactive learner who is comfortable working onsite in an industrial setting

Job Responsibility

Recruitment Support: Assist in job postings, screening resumes, and coordinating interviews for production and office staff
Payroll Administration: Assist in the preparation of monthly payroll data
ensuring attendance records and overtime claims are accurate
Training Coordination: Help organize staff training sessions and assist with HRD Corp documentation and filing
Employee Records: Maintain and update employee personal files and the HR database to ensure 100% compliance
ER Support: Assist the HR Manager in preparing disciplinary letters and documenting employee relations matters

Assistant Head Concierge

Marriott Bonvoy

Location:
United Kingdom , London

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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