Assistant General Manager Job at Goldfish Swim School (Columbia)

Assistant General Manager

Goldfish Swim School

Location:
United States , Columbia

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

50000.00 - 56000.00 USD / Year

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Job Description:

At Goldfish Swim School, we’re not only passionate about building confident swimmers, we’re also passionate about building careers for our team members. Our team is the reason we have a reputation for our golden experience & WOW customer service. They are the ones who show our families why they should choose Goldfish Swim School week after week, making learning (and work) FUN! As an Assistant General Manager, you will be responsible for ensuring the success of our swim lessons by managing and motivating a successful team, coordinating and reviewing class schedules and ensuring you have a school that’s set up for success at every lesson. You’ll guide new team members and families through their first days at Goldfish and be there to support them as they progress in our program and in life.

Job Responsibility:

Ensure the success of swim lessons by managing and motivating a successful team
Coordinate and review class schedules
Ensure school is set up for success at every lesson
Guide new team members and families through their first days
Oversee daily operations including staffing, pool operations, cash management, customer service, retail and vending, private party operations, and workplace employee activities
Direct and control daily operations according to standard operating procedures
Provide sales and marketing training to staff
Stay on track with enrollment goals
Create and implement action plans when goals are off track
Gain competency in class bookings, scheduling, reporting, administrative functions, curriculum, quality standards, and safety standards
Provide a positive staff culture and open communication
Build a team that provides quality work
Direct and oversee the implementation of the Emergency Action Plan (EAP) and all safety procedures

Requirements:

Must be able to swim, passing a basic swim test (50 yards) to earn lifeguard CPR & AED certification
Must obtain a Certified Pool Operator (CPO) certification
Schedule availability that includes some weekday evenings (until 8:30pm) and at least one weekend (Saturday or Sunday) shift per workweek
Ability to work the same scheduled days every week
Must be able to tolerate exposure to warm, humid settings and chlorinated environment and standing for extended periods of time
Must be an enthusiastic leader with a strong focus on employee engagement and customer experience

What we offer:

401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Medical, Dental, Vision, and 401k program with employer matching
Paid Holidays, Paid Time Off, and Vacation Days
Monthly phone stipend
Company issued laptop for business use
Paid training and lifeguard certification
Free swim lessons for children and siblings

Additional Information:

Job Posted:
January 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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