This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Assistant Front Office Manager will maintain consistent standards of service and ensuring customer satisfaction. Create a working environment that supports the organisational values.
Job Responsibility:
Manage and support the front desk team, ensuring seamless operations and outstanding guest experiences
Handle guest check-ins and check-outs, maintaining high standards of service
Conduct duty manager shifts, managing hotel operations and resolving guest issues efficiently
Implement upselling techniques to enhance guest stays and maximize revenue
Collaborate with other departments to ensure guest satisfaction and smooth service delivery
Requirements:
Experience with working with room booking systems
Proven experience in a hotel reception or front desk role, with supervisory experience preferred
Strong leadership and communication skills
Excellent problem-solving abilities and a proactive approach to guest service
What we offer:
A competitive salary
20 days paid holiday
Discounted hotel room rates across our hotels, for you and friends and family