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We are recruiting for an experienced F&B professional who is ideally already working in an assistant manager position or a management position in a smaller venue. This role will support the F&B Manager and is a hands on role overseeing 5 outlets - bar, restaurant, club lounge, spa cafe and in-room dining. There is an expectation that you spend a large proportion of your working week on the floor, ensuring standards are maintained; training is being conducted and guests and associates are looked after. This role is a full time position, 40 hours over 5 days with a variety of shifts including evenings and weekends. The Assistant F&B Manager will help oversee the efficiency and quality of the F&B operation through their specialist skills and knowledge; ensuring the department provides a culture of excellence to both its guests and staff. Active in service the role will encompass touchpoints in all F&B outlets on a day-to-day basis, ensuring that departments run smoothly with the optimum staffing levels whilst creating synergy across all outlets. Administrational aspects of the role would include involvement in recruitment, training, payroll management and liaison with external stakeholders.
Job Responsibility:
Support the F&B Manager
Oversee 5 outlets - bar, restaurant, club lounge, spa cafe, and in-room dining
Spend large proportion of working week on the floor ensuring standards are maintained, training is conducted, and guests and associates are looked after
Help oversee efficiency and quality of F&B operation
Ensure department provides culture of excellence to guests and staff
Encompass touchpoints in all F&B outlets on day-to-day basis
Ensure departments run smoothly with optimum staffing levels while creating synergy across all outlets
Involvement in recruitment, training, payroll management and liaison with external stakeholders
Driving standards within departments day to day operation
Ensuring weekly payroll tracking
Monitoring controllable costs
Oversee recruitment for non-management staff and direct involvement in recruitment of outlets supervisory team
Maintain high profile in F&B operation and represent F&B outlets in absence of F&B manager
Develop strong communication strategies within F&B department
Understanding importance of administrative tasks including rota completion, appropriate POS use, team delegation and staff communications
Implement strong financial conduct throughout department
Strong liaison with kitchen team
Assisting in delivery of excellence during services across all outlets
Creating and maintaining all required SOP's
Ensure full liaison with other members of Hotel teams through daily meetings and run regular shift briefings and departmental meetings
Monitoring staffing levels and providing solutions to maximize efficiency
Providing full business F&B leadership cover
Ability to lead by example with regards to guest management
To be visible in operation, recognizing and maintaining relationships with regular guests as well as cultivating relationships with new guests
Act as role model and ambassador
Ensures regular, on-going communication occurs in all areas of food and beverage
Help run departmental meetings
Directly responsible for conducting appraisals of relevant direct reports and oversee appraisal process in various outlets
Fully support Engagement Survey process and participation
Requirements:
Experienced F&B professional
Ideally already working in an assistant manager position or a management position in a smaller venue
Specialist skills and knowledge in F&B operations
Ability to oversee efficiency and quality
Active in service
Ability to manage administrative tasks including recruitment, training, and payroll management
Strong liaison skills with kitchen team and external stakeholders
Ability to drive standards, monitor costs, and implement strong financial conduct
Ability to train, coach, mentor, and develop future leaders
Warm, positive attitude with ability to 'make things happen'
Ability to engage with customers and be first point of contact for queries and feedback
Ability to act as role model and ambassador for guests, associates, and the Brand
Ability to conduct appraisals and support engagement survey process
What we offer:
Competitive salary, bonus and private medical insurance
28 days holiday each year, including bank holidays, increases up to maximum of 33 days (pro rata) after further service
Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of induction
50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels
Discounts off supermarket shop, other shopping and experiences through Marriott Benefit Hub
50% off Spa Treatments and £50 gym membership within One Spa
24/7 employee healthcare plan with access to Mental Healthcare first aiders
Refer a friend to work with us and receive £500 bonus
Opportunities for career progression and to transfer around the world plus opportunities to get involved in charitable and community activities