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Assistant Event Operations Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Atlanta

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

25.02 - 29.33 USD / Hour

Job Description:

Assistant Event Operations Manager role at JW Marriott Atlanta Buckhead involves leading teams in day-to-day activities, managing banquet and event operations, ensuring customer satisfaction, and maintaining compliance with brand standards.

Job Responsibility:

  • Communicates service needs to chefs and stewards throughout functions
  • Totals charges for group functions and prepares checks
  • Verifies banquet rooms, restaurants, and coffee breaks are ready for service
  • Inspects cleanliness and presentation of china, glass, and silver
  • Sets tables according to event type and standards
  • Maintains cleanliness of work areas
  • Orders supplies for the department
  • Manages inventories and assets
  • Leads shifts and provides consistent high-quality service
  • Conducts room function inspections
  • Schedules Banquet and Event Service staff
  • Supports compliance with brand standards
  • Trains staff in processes
  • Leads pre-shift and briefing meetings
  • Handles guest complaints
  • Encourages excellent customer service

Requirements:

  • High school diploma or GED or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
  • Alternatively, 3 years experience in two of the areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping or related professional area
  • Experience running a shift, scheduling, performance management, problem-solving, running day-to-day operations, hospitality skills

Nice to have:

Experience in scheduling, performance management, problem-solving, hospitality skills

What we offer:
  • Bonus eligibility
  • Equal opportunity employer
  • Opportunities for training, development, and recognition
  • Holistic well-being focus
  • Belonging to a global team and luxury environment

Additional Information:

Job Posted:
November 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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