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Functions as the business leader of the property’s sales department for properties with bookings exceeding parameters of the Group Sales teams. Provides leadership to on-property sales associates and above-property sales channels. Develops relationships with sales channel leaders to position and drive sales. Interfaces with marketing and eCommerce teams to execute the property's marketing plan and promotions. Drives sales strategies while delivering products and services that meet or exceed expectations of target customers and associates. Develops property-wide strategies with a focus on customer satisfaction, performance goals, and return on investment.
Job Responsibility:
Executes the sales strategy and verifies that individual booking goals are met for both on-property staff and off-property sales channels
Partners with Area Sales and Group Sales within the Sales Office to establish successful account deployment and execution
Serves as the sales contact for the General Manager, property leadership team, Global Sales Office (GSO), Group Sales, Area Sales and Catering Sales leaders
Serves as the property sales liaison with Area Sales, Group Sales within the Sales Office, Catering Sales, Revenue Management, Event Management, Regional Marketing Communications, GSO and other hotel departments
Provides customer intelligence in evaluating the market and economic trends
Attends sales strategy meetings
Participates in business planning with the Regional Marketing & eCommerce team
Determines and develops marketing communication activities
Participates in sales calls with members of the sales team
Identifies public relations opportunities
Demonstrates leadership by managing and mentoring the sales team
Develops strategic working relationships to drive sales
Verifies property implements a seamless turnover from sales to operations and back to sales
Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment
Requirements:
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
4 years experience in the sales and marketing or related professional area
OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
2 years experience in the sales and marketing or related professional area
4 year college degree
Demonstrated skills in supervising a team
Lodging sales experience
Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
Nice to have:
Lodging sales experience
Demonstrated skills in supervising a team
What we offer:
Equal opportunity employer
Inclusion in a global team
Rich blend of culture, talent, and experiences
Career growth and leadership development opportunities
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