Assistant Director of F&B, Marriott Bonvoy

Marriott Bonvoy

Location:
Malaysia, Kuala Lumpur

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.

Job Responsibility:

Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments
Maintains a positive cost management index for kitchen and restaurant operations
Utilizes budgets to understand financial objectives
Manages the Food and Beverage departments (not catering sales)
Supervises and manages employees
Manages all day-to-day operations
Understands employee positions well enough to perform duties in employees' absence
Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service
Provides excellent customer service to all employees
Responds quickly and proactively to employee's concerns
Provides proactive coaching and counseling to team members
Encourages and builds mutual trust, respect, and cooperation among team members
Monitors and maintains the productivity level of employees
Sets service expectations for all guests internally and externally
Takes ownership of a guest complaint/problem until it is resolved or addressed by the appropriate manager or employee.

Requirements:

High school diploma or GED
4 years experience in the food and beverage, culinary, or related professional area
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the food and beverage, culinary, or related professional area.

What we offer:

Committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law
Inclusive workplace environment
Opportunities to belong to an amazing global team.

Additional Information:

Job Posted:
May 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Assistant Director of F&B