Assistant Branch Manager, Citi

Assistant Branch Manager

Citi

Location:
Mexico, Cabo San Lucas

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Assistant Branch Manager is an entry-level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients.

Job Responsibility:

Provide banking service to customers according to the current branch processes and procedures
assist in creating an environment in which sales, service and operation employees and segment partners excel
support portfolio growth by coaching tellers to identify referral opportunities and perform sales/referral activities
leverage workforce planning tool to optimize staffing in branches
partner with Area Operations Director in the execution of operational goals
resolve escalated client complaints/issues
conduct daily proof processes to ensure adherence to operational requirements
investigate controllable losses among branch staff and ensure the compliance of branch resources and processes
fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

Previous relevant experience required
register, update and maintain status as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities
consistently demonstrates clear and concise written and verbal communication skills

Additional Information:

Job Posted:
June 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.