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At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.
Job Responsibility:
Oversee all beverage operations on the casino floor and in restaurants, ensuring compliance with Food and Beverage Manager standards and company regulations
Monitor and ensure accuracy and compliance with administrative duties of supervisory staff and departmental policies
Recruit, interview, and recommend hires for all beverage positions, including Beverage Servers, Bartenders, and Bar Backs
coach and discipline team members as needed
Ensure adherence to beverage portion control policies and manage inventory, including jigger pours and carafes
Maintain a flexible work schedule to meet the demands of the beverage operation and achieve departmental revenue and expense budget goals.
Requirements:
Must be at least 21 years old and able to obtain and maintain a Colorado Support Gaming License
previous casino beverage experience is recommended
2-5 years of Food and/or Beverage Management experience or a relevant degree in hospitality recommended but not required
Ability to understand and apply financial reports, problem-solve, manage conflicts, and use mediation skills effectively
Knowledge of sales techniques, guest needs, and state-of-the-art sales methods, with a focus on setting and meeting sales goals
Must be able to work in a high-volume, dynamic environment
possess excellent guest service and communication skills
and handle physical requirements including standing for long periods and lifting up to 45 lbs.
Nice to have:
Previous casino beverage experience
2-5 years of Food and/or Beverage Management experience or a relevant degree in hospitality
What we offer:
Enhanced health, dental, and vision insurance, along with a flexible spending account
Education, tuition, and certification reimbursement (up to $6,000 per calendar year)
Growth opportunities available across four different restaurants
Access the team dining hall with one free hot meal per shift