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We are hiring for an Assistant Banqueting Manager based at The Sheraton Grand London Park Lane Hotel - a Grand Experience Crafted in Mayfair. Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates. The sky is your limit here. World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family. Work alongside some amazing talent - award winning, experienced hospitality professionals. Discounted room nights & food and beverage - because your well-being means so much. Complimentary laundry, free meals on duty. Access to fabulous and flexible benefits to help you in and out of work. Eligible for Service Charge.
Job Responsibility:
Responsible for all on-site details for executing group events
develop and follow checklist/itinerary
troubleshoot event problems
serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events
design, confirm, and communicate room layouts and set-up requirements for special events
enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations
transmit information or documents using computer, mail, or facsimile machine
operate standard office equipment other than computers
prepare weekly departmental payroll paperwork
assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
follow all company and safety and security policies and procedures
report accidents and injuries
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
visually inspect tools, equipment, or machines
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
thank guests with genuine appreciation
speak with others using clear and professional language
prepare and review written documents accurately and completely
answer telephones using appropriate etiquette
develop and maintain positive working relationships with others
support team to reach common goals
listen and respond appropriately to the concerns of other employees
ensure adherence to quality expectations and standards
move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance
Requirements:
Responsible for all on-site details for executing group events
develop and follow checklist/itinerary
troubleshoot event problems
serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events
design, confirm, and communicate room layouts and set-up requirements for special events
enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations
transmit information or documents using computer, mail, or facsimile machine
operate standard office equipment other than computers
prepare weekly departmental payroll paperwork
assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
follow all company and safety and security policies and procedures
report accidents and injuries
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
visually inspect tools, equipment, or machines
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
thank guests with genuine appreciation
speak with others using clear and professional language
prepare and review written documents accurately and completely
answer telephones using appropriate etiquette
develop and maintain positive working relationships with others
support team to reach common goals
listen and respond appropriately to the concerns of other employees
ensure adherence to quality expectations and standards
move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance
What we offer:
National and internal promotion opportunities for the right candidates
world class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family
work alongside some amazing talent - award winning, experienced hospitality professionals
discounted room nights & food and beverage
complimentary laundry, free meals on duty
access to fabulous and flexible benefits to help you in and out of work
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