Aris Meeha Supervisor, Marriott Bonvoy

Marriott Bonvoy

Location:
Maldives, Fari Islands

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The role involves ensuring the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and guide the team each day to be better than the next. The position requires learning and exemplifying the Gold Standards, such as the Employee Promise, Credo, and Service Values.

Job Responsibility:

Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction
Take and confirm reservations and cancellations
Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities
Respond to guest requests for special arrangements or services by making arrangements or identifying appropriate providers
Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance
Assign and ensure work tasks are completed on time and that they meet appropriate quality standards
Follow all company policies and procedures
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
protect the privacy and security of guests and coworkers
Welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
Speak with others using clear and professional language
prepare and review written documents accurately and completely
answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
support team to reach common goals
listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination on any protected basis
Empowerment to be creative, thoughtful and compassionate
Proud of the work you do and who you work with
Chance to be part of a global brand leader in luxury hospitality

Additional Information:

Job Posted:
August 03, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Aris Meeha Supervisor