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As an Area Manager for our social housing portfolio, you will take ownership of day-to-day operational delivery across multiple sites, ensuring our teams provide a consistently high standard of service. You’ll be the first point of escalation for clients and colleagues, building strong relationships, resolving issues swiftly, and making sure every site reflects The Atlas Way. You will lead, coach, and support Supervisors and front-line teams, carrying out regular site visits, audits, and performance reviews to ensure quality, compliance, and safety. You’ll manage service performance, track missed visits, oversee payroll accuracy, maintain essential operational documentation, and support the mobilisation of new contracts. In this role, you will also contribute to continuous improvement by identifying efficiencies, championing innovation, and promoting our values. This position is field-based across the Peterborough area, with a blend of home working, client meetings, and time spent with teams on site.
Job Responsibility:
Take ownership of day-to-day operational delivery across multiple sites
Ensure teams provide a consistently high standard of service
Be the first point of escalation for clients and colleagues
Build strong relationships and resolve issues swiftly
Lead, coach, and support Supervisors and front-line teams
Carry out regular site visits, audits, and performance reviews
Manage service performance and track missed visits
Oversee payroll accuracy
Maintain essential operational documentation
Support the mobilisation of new contracts
Contribute to continuous improvement by identifying efficiencies and championing innovation
Requirements:
Experienced operational leader
Background in facilities management, cleaning, housing, or similar sector
Confident managing multiple sites and geographically dispersed teams
Strong organisation and problem-solving skills
Ability to manage performance, coach teams, and maintain excellent client relationships
Commercially aware
Confident with reporting systems
Committed to delivering safe, compliant, high-quality services
Full UK driving licence and willingness to travel between sites
What we offer:
Full learning and support from Atlas
Financial wellbeing benefits via Stream – real-time access to earned wages and exclusive discounts at top retailers
Career progression opportunities
Tailored learning and development support
Recognition programs, including Stars of Atlas awards